Kaitlynn Oborny
Costa Mesa
Summary
Highly motivated, tech savvy, results-oriented, customer service professional, with exceptional communication skills. Innovative and solution-minded individual with curiosity to help solve complex problems. Proven successful track-record to learn quickly and possesses a strong, and dependable work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
OrangeTheory Fitness
12.2024 - Current
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Bartender
Out of the Park Pizza
02.2023 - 09.2024
- Provide excellent customer service while placing accurate orders and serving patrons in a high-volume bar environment
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server, cocktail
Classic Q
08.2021 - 11.2022
- High-volume sports bar environment
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provide excellent service in a 15-20 table assignment
- Team-focused organization
Server, Cocktail and Bottle Service
La Vida Cantina
03.2021 - 07.2021
- High-volume bar/restaurant environment
- Provide excellent service in a 15-20 table assignment
- Built rapport with guests to enhance their dining experience and encourage return visits.
Health Fair Marketing Assistant
St. Joseph-Hoag Health
09.2018 - 01.2020
- Key contact hired to organize, interface with potential clients at various community health-centered events and corporate offices to educate public on St
- Joseph-Hoag's products and services
- Collect and input data via Salesforce
- Administer tests to assess areas of health risks for the public
Food Server
Lazy Dog Restaurant & Bar
08.2018 - 01.2020
- High-volume restaurant environment
- Team-focused organization
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Food Server
Walk-On's Bistreaux & Bar
01.2018 - 05.2018
- Participated in the grand opening; helped source and recruit food servers by attending various events in cheerleading costume to promote and build brand recognition
- Provided training and mentoring to food servers on company policies and best practices
Education
BS - Business Administration, concentration in Marketing
Louisiana State University
Alexandria, LA12.2018
AA -
Santa Ana College
06.2016
Skills
- Energetic and Personable
- Teamwork and Collaboration
- Time Management
- Detail Oriented
- Active Listening
- Self-starter
- Adaptability
- Analytical skills
- Operating Systems
- Presentation Software
- Salesforce
- Prezi
- Google Docs
- Microsoft Office
- Social Media Platforms
- Customer service
- Teamwork and collaboration
- Problem-solving skills
Awards
- Honors Graduate & Scholar Athlete Award, 12/01/18
Certification
- BLS Certified, 03/01/24
Timeline
Sales Associate
OrangeTheory Fitness
12.2024 - Current
Bartender
Out of the Park Pizza
02.2023 - 09.2024
Server, cocktail
Classic Q
08.2021 - 11.2022
Server, Cocktail and Bottle Service
La Vida Cantina
03.2021 - 07.2021
Health Fair Marketing Assistant
St. Joseph-Hoag Health
09.2018 - 01.2020
Food Server
Lazy Dog Restaurant & Bar
08.2018 - 01.2020
Food Server
Walk-On's Bistreaux & Bar
01.2018 - 05.2018
AA -
Santa Ana College
BS - Business Administration, concentration in Marketing
Louisiana State University
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