Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaitlyn Welsh

Edmonton,AB

Summary

Diligent sales associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

4
4
years of professional experience

Work History

Sales Associate

Riders Connection
06.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Car Detailer

Bonnyville Dodge
06.2022 - 05.2024
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.

Receptionist

Bonnyville Dodge
06.2020 - 06.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Bachelor of Science - Immunology And Infection With Honors

University of Alberta
Edmonton
04-2028

High School Diploma -

Ecole Notre Dame High School
Bonnyville, AB
06-2024

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Reliable and punctual
  • Teamwork and collaboration
  • Multi-tasking strength
  • Outgoing personality

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Associate

Riders Connection
06.2024 - Current

Car Detailer

Bonnyville Dodge
06.2022 - 05.2024

Receptionist

Bonnyville Dodge
06.2020 - 06.2022

Bachelor of Science - Immunology And Infection With Honors

University of Alberta

High School Diploma -

Ecole Notre Dame High School

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Kaitlyn Welsh