Kaitlyn Valente
Bedford,NS
Summary
Proven track record in customer engagement and cash handling, demonstrated during my tenure at Your Independent Grocer. Leveraged patience, understanding, and reliability to enhance customer satisfaction and foster repeat business. Excelled in team environments, showcasing strong work ethic and integrity, significantly contributing to a positive and efficient workplace.
Overview
3
3
years of professional experience
Work History
Nanny
Self Employed
06.2023 - 07.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Cashier
Your Independent Grocer
10.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Built relationships with customers to encourage repeat business.
Ice Cream Server
White Mountain Ice Cream
06.2021 - 05.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
High School Diploma -
Lasalle Secondary School
Kingston, ON06.2023
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Work Ethic and Integrity
- Customer Service
- Teamwork
- Customer Engagement
Languages
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Nanny
Self Employed
06.2023 - 07.2024
Cashier
Your Independent Grocer
10.2021 - 05.2023
Ice Cream Server
White Mountain Ice Cream
06.2021 - 05.2023
High School Diploma -
Lasalle Secondary School
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