Kaitlyn Tanti
Toronto
Summary
Outgoing and positive individual who excels in any environment, working as a sales associate and camp counselor gave incredible experience on customer service and leadership.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Camp Counselor
Camp Tanamakoon
07.2023 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Sales Associate
Once Upon A Child Franchise
09.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Highschool Diploma -
Etobicoke Collegiate Institute
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Effective communication
- Attention to detail
- Decision-making
- Creative and energetic
- Problem resolution
- Creative mindset
Languages
English
Full Professional
Certification
NLS
Standard First Aid
Timeline
Sales Associate
Once Upon A Child Franchise
09.2023 - 06.2024
Camp Counselor
Camp Tanamakoon
07.2023 - Current
Highschool Diploma -
Etobicoke Collegiate Institute
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