Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Rist

Citrus Heights

Summary

Encouraging supervisor and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Crew Member Team Leader

Crumbl Cookies
06.2024 - Current
  • Oversaw daily crew operations, ensuring adherence to safety protocols and operational standards.
  • Trained and mentored new team members on procedures and customer service best practices.
  • Streamlined workflow processes, enhancing team efficiency and reducing service times.
  • Resolved customer inquiries and complaints, fostering positive experiences and repeat business.
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
  • Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations.

Sales Leader / Supervisor

Aeropostale
08.2023 - Current
  • Increased customer engagement to drive interest and boost sales opportunities.
  • Developed multiple sales strategies to address range of project and customer types.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Trained new employees on customer service, money handling and organizing strategies.

Sales Associate

Aeropostale
11.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Bachelor of Arts - Psychology

University of California, Davis
Davis, CA
06-2027

Associate of Arts - Psychology

Sierra College
Rocklin, CA
05-2025

High School Diploma -

Bella Vista High School
Fair Oaks, CA
06.2023

Skills

  • Sales Training
  • Sales Expertise
  • Money Handling
  • Motivational Leadership
  • Verbal Communication
  • Adapt to Diverse Groups
  • Customer Needs Assessments
  • Excellent People Skills
  • Multitasking Strengths
  • Cash Register Operation
  • Customer Service
  • Time Management
  • Cash Handling Accuracy
  • Teamwork and Collaboration
  • Retail Store Operations
  • Verbal and Written Communication
  • Conflict Resolution
  • Store Opening and Closing
  • Listening Skills
  • Engaging with Diverse Customers
  • Team Cooperation

Timeline

Crew Member Team Leader

Crumbl Cookies
06.2024 - Current

Sales Leader / Supervisor

Aeropostale
08.2023 - Current

Sales Associate

Aeropostale
11.2022 - 08.2023

Bachelor of Arts - Psychology

University of California, Davis

Associate of Arts - Psychology

Sierra College

High School Diploma -

Bella Vista High School

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Kaitlyn Rist