Kaitlyn Rardon
Costa Mesa
Summary
Dynamic professional with strong problem-solving abilities, a commitment to continuous learning, and exceptional communication skills. Poised to drive team success and deliver positive results while embracing new challenges that align with organizational objectives. Eager to leverage interpersonal skills, effective time management, and analytical expertise in a full-time role that fosters professional growth and development. Dedicated to contributing meaningfully to team initiatives and achieving shared goals with enthusiasm and determination.
Overview
8
8
years of professional experience
Work History
Virtual Guest Engagement Lead
Living Spaces
02.2020 - Current
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Participated in furniture selection and documentation of specifications.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Created professional presentations using FloorPlanner to creatively communicate design intent and direction.
Sales Associate, Price Management, Registry Expert
Bed Bath & Beyond
05.2018 - 11.2019
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Undergrad - Film/Directing
Cleveland State University
Cleveland, OH, United States01-2021
Skills
- Proficient in written communication
- Goal-oriented and motivated
- Optimistic mindset
- Flexible in dynamic environments
- Trustworthy team member
- Consistent work performance
- Maintains respectful communication
- Experienced with software programs
- Responsible and reliable
- Intermediate Microsoft Word skills
- Advanced Windows user
- Basic HTML and CSS skills with practical experience
- Remote office availability
- Leadership
- Attention to detail
- Team management
- Microsoft office
- Interpersonal communication
- CRM software
- Sales techniques
- Customer service
- POS systems expert
- Following scripts
- LiveChat messaging
- Adaptability and flexibility
Timeline
Virtual Guest Engagement Lead
Living Spaces
02.2020 - Current
Sales Associate, Price Management, Registry Expert
Bed Bath & Beyond
05.2018 - 11.2019
Undergrad - Film/Directing
Cleveland State University