Kaitlyn Nelson
Yuba City
Summary
Hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Lash Artist
Self Employed
Yuba City
07.2022 - Current
- Maintain a clean and organized workspace to ensure a safe environment for clients.
- Consult with clients to determine lash style preferences, and desired outcomes.
- Educate clients on aftercare procedures to promote the longevity of lash extensions.
- Manage appointment scheduling and follow-ups to optimize client satisfaction and retention.
- Ensure that a high-quality service is provided to every client at all times.
Wax Specialist
European Wax Center
Rocklin
05.2022 - 08.2022
- Provided personalized wax services to clients ensuring comfort and satisfaction.
- Educated clients on proper aftercare for optimal skin health and maintenance.
- Maintained cleanliness and organization of workstations and treatment rooms.
- Ensured compliance with safety protocols to uphold sanitary practices in the salon.
- Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
- Greeted customers and provided excellent customer service.
Restaurant Hostess
Mustards Grill
Napa
02.2018 - 08.2021
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to ensure smooth guest flow.
- Coordinated with servers to optimize table assignments.
- Monitored dining area for cleanliness and readiness.
- Assisted in training new host staff on procedures.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
High School Diploma -
Marysville High School
Marysville, CA06-2017
Skills
- Appointment management
- Customer relationship management
- Effective communication
- Professionalism and etiquette
- Time management
- Attention to detail
- Conflict resolution
Timeline
Lash Artist
Self Employed
07.2022 - Current
Wax Specialist
European Wax Center
05.2022 - 08.2022
Restaurant Hostess
Mustards Grill
02.2018 - 08.2021
High School Diploma -
Marysville High School