Kaitlyn McCarthy
Arthur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Receptionist/Social Media Manager
Caledon East Family Chiropractic
04.2023 - Current
- Creating positive and welcoming patient experience.
- Multitasking and managing various tasks efficiently.
- Coordinated patient scheduling, check-in, check-out and payments for billing through Jane App.
- Corresponded with clients through email, telephone, or postal mail.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed marketing content such as newsletters and office signage aligned with business goals.
Professional Cleaner
KleenCare (Myself)
04.2023 - Current
- Fostered and sustained positive client relationships through effective communication, attentive service, and a customer-centric approach.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address all client needs and requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Executed marketing strategies to attract clients.
- Handled billing, invoicing, and record-keeping responsibilities.
Professional Cleaning Contractor
Scrubbi
11.2022 - Current
- Managing schedules to ensure punctuality, i.e accepting jobs from clients in timely manner, travelling to job sites at proper times, finishing cleaning and staging tasks in timely manner to ensure spotless clean before travelling to next client
- Personal transportation to job sites
- Purchasing and organizing cleaning supplies for jobs
- Exceeded client expectations to garner future services
- Lifting heavy objects (50 pounds +) if necessary
- Working individually or with other cleaners if requested
Balanced Dog Trainer
Happy Paws Dog Care Services
02.2022 - 01.2023
- Provided private dog walking services daily
- Managing groups of 10-15 dogs for 3+ hours
- Training with all different breeds, temperaments, and ages of dogs with balanced training approach
- Used critical thinking to break down problems, evaluate solutions and make decisions
- General daily cleaning duties
Construction Labourer
Peel Landscaping Ltd
09.2021 - 12.2021
- Landscaping (mowing, trimming, digging trenches, planting, etc.)
- Maintain records, document actions and present written progress reports
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
- Ability to lift heavy objects
Dog Trainer & Bather
PetSmart Canada
05.2021 - 08.2021
- Training all ages and breeds of dogs, from beginner to advanced, including teaching behaviours, obedience, and progressive weekly exercises through positive reinforcement-based training
- Managing and maintaining three-month calendar to effectively organize continuation and flow of classes
- Nail trimming, nail grinding, ear cleaning, shaving and trimming of paw pads and other problem areas, sanitary trims, teeth cleaning, bathing, medicated baths, drying, and brushing.
- Monitored animal behaviour and completed examinations to identify illnesses, injuries or potential diseases.
Dog Handler
K9 Ranch
11.2019 - 05.2021
- Integrating dogs into groups for walking based on breed, temperament, play style and size, and observing overall play
- Feeding, administering medications, general grooming tasks
- Performed general cleaning tasks of sanitizing dog kennels, bowls, equipment, etc.
- Walking for up to 8+ hours daily in all weather conditions
Cashier, Customer Service Representative, Front End Supervisor
Foodland
08.2015 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Collected and authorized payments of guests
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Banting Memorial High School
Alliston, ON05.2018
Skills
- Dependable and Responsible
- Adaptable and Dynamic
- Detail-Oriented
- Customer/Client Relations
- Canine First Aid Knowledge
- Dog Training
- Effective Organization
References
References Available Upon Request
Timeline
Receptionist/Social Media Manager
Caledon East Family Chiropractic
04.2023 - Current
Professional Cleaner
KleenCare (Myself)
04.2023 - Current
Professional Cleaning Contractor
Scrubbi
11.2022 - Current
Balanced Dog Trainer
Happy Paws Dog Care Services
02.2022 - 01.2023
Construction Labourer
Peel Landscaping Ltd
09.2021 - 12.2021
Dog Trainer & Bather
PetSmart Canada
05.2021 - 08.2021
Dog Handler
K9 Ranch
11.2019 - 05.2021
Cashier, Customer Service Representative, Front End Supervisor
Foodland
08.2015 - 08.2019
High School Diploma -
Banting Memorial High School
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