Motivated professional with a strong background in customer service and sales. Recognized for exceptional sales achievements, effective team leadership, and dedication to providing top-notch customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Lead Keyholder
Swimco
08.2024 - Current
Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
Dealt with inventory management and restocking
Completed store opening and closing procedures.
Tutor
Private Practice
09.2023 - Current
Travelled to clients' homes, arriving on time and well-prepared.
Adapted tutoring techniques based on student feedback, resulting in increased engagement and comprehension during sessions.
Managed my own schedule and hours, coordinating with clients and personal commitments
Uber Partner
Uber Eats
04.2025 - Current
Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Deputy Returning Officer
Elections Canada
04.2025 - 04.2025
Contributed to smooth Election Day operations by proactively troubleshooting potential issues and maintaining open lines of communication with team members.
Kept accurate records of voter registration data, ensuring all eligible citizens had access to vote on Election Day.
Maintained a secure voting environment with strict adherence to protocols, ensuring confidentiality of voter information.
Ensured accurate election results through meticulous record-keeping and attention to detail in ballot counting procedures.
Tutor
Edmonton Public School Board
04.2021 - 02.2025
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills
Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals
Sales Associate
Bikini Village
07.2023 - 07.2024
Assigned role as storefront leader
Managed opening and closing tasks for registers, bank remittance, etc
Trained and supervised new employees to use selling strategies and apply best practices
Used POS system to process sales, returns, online orders, and gift card activations
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate
Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints
Organized and restocked racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Children's Mobile Aesthetician
Feel Fabulous Mobile Spa
05.2022 - 08.2023
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients
Assisted in the processing of new inventory and disposal of outdated items to keep products fresh and up-to-date
Collaborated with team members to develop creative nail designs, keeping up-to-date with current trends
File Clerk
CBM Lawyers
07.2022 - 08.2022
Restored old files and archived completed files for future reference
Managed sensitive or confidential files with attention to data security and storage policies
Assisted with document scanning and imaging projects to support accurate file back-up