Kaitlyn Mahu
Sarnia,ON
Summary
Highly motivated and experienced communicator with a strong work ethic in a fast paced environment. Exceedingly independant, always making confidential data a main priority.
Overview
5
5
years of professional experience
1
1
Certification
Work History
District Loss Prevention Supervisor
Loss Prevention Services
London, Ontario
10.2021 - 01.2025
- Trained staff on effective theft prevention techniques and safety protocols.
- Collaborated with law enforcement on security incidents and investigations.
- Assisted store personnel in recognizing potential theft situations and developing strategies for prevention.
- Maintained accurate records related to audits, investigations, employee disciplinary actions taken in response to losses incurred.
- Conducted investigations into suspicious activities or incidents involving theft or fraud.
- Reviewed CCTV footage for evidence of criminal activity or violations of company policy in order to investigate further as needed.
- Created detailed incident reports documenting investigations into reported thefts or other crimes committed within stores.
- In charge of making appointments and meeting with potential clients.
- Always ensuring compliance with company and legal standards.
- Ability to handle confrontations professionally and legally.
- Assign tasks, manage workloads, and create shift schedules to ensure smooth operations.
Security - Emergency Communications
Imperial Oil
Sarnia, Ontario
10.2019 - 06.2021
- Responsible for emergency procedures and protocols.
- Acted as the point of contact for emergency personnel (fire, EMS, police).
- Quickly relayed critical information to dispatch or command centres.
- Preformed vehicle and bag inspections.
- In charge of access control.
- Kept accurate logs of gate activity and detailed reports on security incidents.
- Followed strict departmental policies and protocols related to handling emergency communications.
- Responded to emergency situations quickly and calmly while following standard operating procedures.
- Verified credentials, identification badges, and access control.
- Responsible for safety audits.
Education
Diploma - Advanced Law Enforcement
Niagara College
Welland05-2018
Diploma - Police Foundations
Lambton College
Sarnia05-2017
Skills
- Incident reporting
- Interviewing
- Conflict management
- Security
- Surveillance
- Supervising experience
- Client relationship management
- Task delegation
- Investigative techniques
Accomplishments
- Graduated with honours in police foundations at Lambton College
- Graduated on the presidents in advanced law enforcement at Niagara College
- 2017-2018 CCAA National Scholar Award
Certification
- Smart Serve
- WHMIS
- Security Guard License
- Mental Health First Aid
Timeline
District Loss Prevention Supervisor
Loss Prevention Services
10.2021 - 01.2025
Security - Emergency Communications
Imperial Oil
10.2019 - 06.2021
Diploma - Advanced Law Enforcement
Niagara College
Diploma - Police Foundations
Lambton College
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