Kaitlyn Lefebvre
Summary
Developed strong interpersonal and communication skills in healthcare environment, focusing on client care and dietary needs. Demonstrated expertise in following dietary guidelines and maintaining high standards of food safety and cleanliness. Looking to transition into new field where these skills and dedication to quality service can be utilized effectively.
Professional retail worker with solid foundation in fast food service and cashier duties. Known for delivering quality customer interactions and maintaining orderly workspaces. Strong collaborator, adaptable to changing demands, and consistently reliable in both solo and team efforts. Skilled in cash handling, order processing, and inventory management, bringing positive attitude to every shift.
Developed skills in customer interaction, transaction management, and basic pharmaceutical operations in fast-paced environment. Looking to transition into new field, leveraging strong organizational and problem-solving abilities. Adaptable and dedicated to achieving positive outcomes in any professional setting.
Overview
2025
2025
years of professional experience
Work History
Dietary Aide
The Royal Ottawa Mental Health Care
07.2023 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Discarded outdated food products and maintained waste disposal procedures.
Shelf Stocker
Walmart
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Unloaded arriving product stock and moved to store display areas.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
Pharmacy Cashier
Rexall
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
COVID-19 Screener
BGH
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
- Protected individual confidentiality.
Cashier
McDonald's
2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Resolved customer complaints independently or with help of a supervisor.
Education
High School Diploma -
St. Mary Catholic High School
Brockville, ON06-2021
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Team collaboration
- Verbal communication
- Relationship building
- Computer skills
- Heavy lifting
- Meal preparation
- Customer relationships
Languages
French
Professional Working
Timeline
Dietary Aide
The Royal Ottawa Mental Health Care
07.2023 - Current
Shelf Stocker
Walmart
Pharmacy Cashier
Rexall
COVID-19 Screener
BGH
Cashier
McDonald's
2018
High School Diploma -
St. Mary Catholic High School
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