Kaitlyn Kirkpatrick
Ajax,ON
Summary
Energetic, friendly, and adaptive recreation leader with eight years of community and customer service experience. Within my professional careers I have gained skills acquired as a recreation staff with the Town of Ajax and the City of Oshawa, as well as point of sale as a cashier at Walmart and Archers Battlefield. Looking to further my career in recreation in a full time position with the City of Oshawa!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Playgrounds Assistant Director
City of Oshawa
05.2024 - 09.2024
- Collaborated with the Playground Director to create engaging staff training sessions, leading to a more cohesive team dynamic.
- Evaluated staff performance regularly through observation and evaluation sessions, encouraging professional growth and development among team members.
- Operated City vehicles to 16 camp sites across Oshawa, utilizing communication with Junior staff to respond to emergent/supervisor required situations.
- Established clear communication channels between staff, campers, and parents, fostering positive relationships throughout each site.
Customer Service/Games Facilitator
Archers Battlefield
07.2024 - Current
- Coordinated birthday parties and other special events from booking through execution, ensuring memorable experiences for all attendees.
- Handled cash and point of sale transactions accurately, and increased sales of food and beverages by upselling menu items during interactions with guests.
- Collaborated with team members to maintain a clean and organized facility, ensuring an enjoyable environment for patrons.
- Improved overall atmosphere by playing upbeat music selections tailored to the preferences of various age groups present at any given time.
Recreation Leader
Town of Ajax
06.2019 - 02.2023
- Supervised groups of up to 40 children under age 14 from arrival through departure at end of day.
- Enhanced participant enjoyment by designing and implementing diverse recreational activities and programs.
- Transitioned participants between activities, rest periods and field trips.
- Provided first aid assistance during emergencies as needed, responding calmly and effectively under pressure situations.
Education
Occupational And Physiotherapy Assistant Diploma -
Durham College
Oshawa04-2024
Emergency Services Fundamentals -
Durham College
Oshawa, ON04-2021
Skills
- Problem-solving abilities
- Customer service excellence
- Team building
- Staff education and training
- POS systems expert
- Performance reviewing
- Program Development
Certification
- G License
- First Aid and CPR - C
- SmartServe
- High Five Principles of Healthy Childhood Development
- Stop the Bleed CPR
Timeline
Customer Service/Games Facilitator
Archers Battlefield
07.2024 - Current
Playgrounds Assistant Director
City of Oshawa
05.2024 - 09.2024
Recreation Leader
Town of Ajax
06.2019 - 02.2023
- G License
- First Aid and CPR - C
- SmartServe
- High Five Principles of Healthy Childhood Development
- Stop the Bleed CPR
Occupational And Physiotherapy Assistant Diploma -
Durham College
Emergency Services Fundamentals -
Durham College
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