Kaitlyn Kirby
Smiths Falls,ON
Summary
Personable Office Administrator with experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver adept at managing workloads while greeting visitors, answering incoming phone calls and fulfilling clients requests. Professional and welcoming in creating upbeat workplace environment.
Overview
7
7
years of professional experience
Work History
Office Administrator
2Care4 Medical
Smiths Falls, ON
10.2019 - Current
- Applied extended knowledge on Outlook, Microsoft, Word Processing, Excel and Sage 50 accounting software
- Accomplished smooth rollouts by delivering technical knowledge to support customers, team members and company managers.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Played key role in achieving and maintaining top client satisfaction and retention by maintaining project deliverable accuracy and alignment with specifications.
- Managed budgets, appointment scheduling and accounts to improve productivity initiatives.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Supervisor
Tim Hortons
Smiths Falls, ON
11.2015 - 10.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delegated tasks to others on grooming team.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked in high demand and fast past environment
Education
High School Diploma -
Smiths Falls District Collegiate Institute
Smiths Falls, ON06.2016
Office Administration -
St. Lawrence College
Brockville, ONOccupational Health And Safety
2020
Skills
- MS Office
- Sage 50 expertise
- Scheduling
- Office administration
- Outlook
- Meeting coordination
- Sorting and labeling
- Time management
- Excel
Timeline
Office Administrator
2Care4 Medical
10.2019 - Current
Supervisor
Tim Hortons
11.2015 - 10.2019
High School Diploma -
Smiths Falls District Collegiate Institute
Office Administration -
St. Lawrence College
Occupational Health And Safety
2020
Similar Profiles
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic
Danielle MarnerDanielle Marner
NA at Exploration Station (Pediatrics) | HCA Aventura (Med-Surg I, Psychiatry) | HCA Kendall (Med-Surg II) | HCA Mercy (Neuro) | Jackson Medical Center (Obstetrics- Maternity Unit) | Jackson Main (Leadership - ICU) | Northshore Medical Center (Oncology)NA at Exploration Station (Pediatrics) | HCA Aventura (Med-Surg I, Psychiatry) | HCA Kendall (Med-Surg II) | HCA Mercy (Neuro) | Jackson Medical Center (Obstetrics- Maternity Unit) | Jackson Main (Leadership - ICU) | Northshore Medical Center (Oncology)
Sylvia GuirgySylvia Guirgy
Clinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical ClinicClinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical Clinic
Carmindy YoungCarmindy Young
Leadership Experience at NALeadership Experience at NA
Hitarth KakkadHitarth Kakkad
Software Developer at RoundTechSquareSoftware Developer at RoundTechSquare