Kaitlyn House
22 Edmonton Place,NL
Summary
Sales and account management professional with an educational background in human biology, with a strong interest in building a long-term career in medical sales. Bringing loyalty, passion, and a strong work ethic to contribute meaningfully to team success and grow within the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager
Polygon International Technology
Calgary, Alberta
09.2025 - Current
- Managed relationships with B2B clients, focusing on understanding their needs and providing timely assistance.
- Supported customers by communicating product details, pricing, and availability to guide purchasing decisions.
- Developed new business through outbound activities and follow-up with prospective clients.
- Prepared quotes and proposals, ensuring accuracy and alignment with customers needs.
- Worked closely with internal teams to support order processing, delivery timelines, and issue resolution.
- Maintained communication with customers after sales to support satisfaction and long-term relationships.
Owner/Operator
Lucida Designs
St. John's, NL & Calgary, AB
04.2023 - Current
- Launched and managed a small fashion business, overseeing sales, marketing, client relationships, and daily operations.
- Built and maintained a loyal customer base through consistent service and targeted outreach.
- Managed the company's online presence to support brand growth.
Rural and Indigenous Outreach Coordinator
Let's Talk Science
St. John's, Newfoundland And Labrador
09.2021 - 04.2023
- Coordinated and managed community outreach events, demonstrating strong organizational and project management skills.
- Maintained comprehensive records of outreach activities, tracking progress, and performance outcomes.
- Developed and maintained strong relationships with community partners to expand program reach and effectiveness.
- Advanced equity, diversity, inclusion, and accessibility (EDIA) initiatives, fostering inclusive and accessible community engagement.
Education
Bachelor of Science - Biology For Health Professions
Memorial University of Newfoundland
St John’s, NL04-2023
Skills
- Client relationship management
- Product knowledge and technical learning
- Time management and organization
- Sales communication and presentation
- Attention to detail and accuracy
- Microsoft Office (Excel, Word, Powerpoint)
Volunteer Experience
Dedicated volunteer for over 6 years with organizations supporting individuals with disabilities, fostering inclusive environments and providing compassionate care.
- TIME - A community organization supporting people with balance and mobility challenges | Jan 2024-Mar 2024
- PALS - A community group supporting healthy lifestyles for people with disabilities | Nov 2018-Jun 2024
- Best Buddies Canada - Provided one-to-one friendships with a person of disabilities | Sep 2019-Apr 2023
- Easter Seals - Provided one-on-one swimming lessons for people with disabilities | Sep 2021-Apr 2022
Certification
- First Aid Certification
- Leadership Course
- Youth Inclusion Leadership Program
- WSET Level 1
References
References available upon request.
Timeline
Account Manager
Polygon International Technology
09.2025 - Current
Owner/Operator
Lucida Designs
04.2023 - Current
Rural and Indigenous Outreach Coordinator
Let's Talk Science
09.2021 - 04.2023
Bachelor of Science - Biology For Health Professions
Memorial University of Newfoundland