Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaitlyn Hampel

Kamloops

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Match Eatery & Public House
09.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Bar Supervisor & Previously Server/Bartender

Tipperary's Pub
05.2023 - 04.2024
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Handled cash on daily basis, which built trustworthiness, and loyalty with owners.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Small Business Owner

Lickety Split Clean Shuswap
08.2021 - Current
  • Promoted growth of clientele through effective marketing of our services
  • Fostered profitability by documenting cashflow to effectively stay within budget limits
  • Managed the recruitment, hiring, training, and ongoing development of multiple employees

Tutor

GettaTutor
08.2022 - 04.2024
  • Improved the academic performance of 12 students through individual tutoring sessions
  • Provided comprehensive feedback on student progress, including successes and areas for improvement
  • Engaged students in their learning by incorporating various teaching techniques tailored to students' needs

Manager

Sunnyside Supermarket
07.2021 - 08.2022
  • Effectively implemented strategies to increase customer satisfaction and loyalty
  • Led employee development with regular staff meetings to discuss progress and identify areas of improvement
  • Resolved employee conflicts through empathy and guidance on company policy and procedure

Education

Bachelor of Arts - Honours Psychology

Thompson Rivers University
Kamloops, BC
04.2026

Bachelor of Science - Cellular, Molecular, Microbial Biology

Thompson Rivers University
Kamloops, BC
04.2026

High School Diploma - undefined

Salmon Arm Secondary
Salmon Arm, B.C.
07.2022

Skills

  • Guest Engagement
  • Bartending
  • Customer Service
  • Upselling
  • Leadership and Management
  • Scheduling
  • Food Handling
  • Order Management
  • Communication
  • Teamwork
  • Time Management

Certification

  • Serving it Right (BC)
  • ProServe (AB)
  • RealFacts (AB)
  • ProTect (AB)
  • Ready for Research
  • First Aid, AED, CPR
  • Foodsafe

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Server

Match Eatery & Public House
09.2024 - Current

Bar Supervisor & Previously Server/Bartender

Tipperary's Pub
05.2023 - 04.2024

Tutor

GettaTutor
08.2022 - 04.2024

Small Business Owner

Lickety Split Clean Shuswap
08.2021 - Current

Manager

Sunnyside Supermarket
07.2021 - 08.2022

High School Diploma - undefined

Salmon Arm Secondary

Bachelor of Arts - Honours Psychology

Thompson Rivers University

Bachelor of Science - Cellular, Molecular, Microbial Biology

Thompson Rivers University
Kaitlyn Hampel