Kaitlyn Gumpertz
Redlands,CA
Summary
Adept at enhancing customer experiences and fostering vendor relationships, I excelled at Ulta Beauty Inc. by implementing superior makeup application techniques and product knowledge. My friendly demeanor and exceptional communication skills led to significant improvements in customer satisfaction and repeat business, showcasing my ability to drive sales and maintain high standards of service.
Overview
6
6
years of professional experience
Work History
Licensed Esthetician
Independant
07.2023 - Current
- Maintains a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discusses procedures and treatment options with clients.
- Provides specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Recommends retail products for at-home use.
- Provides full body wax services, including eyebrow shaping.
Prestige Beauty Advisor
Ulta Beauty Inc.
04.2022 - 06.2023
- Taught customers how to apply makeup and recommended optimal products.
- Tailored skincare routines based on each individuals' needs.
- Excelled in shade matching foundation, concealer, and other makeup products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
Sales Associate
Sally Beauty
08.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
Education
American Sign Language
Crafton Hills College
Yucaipa, CAEsthetics License - Esthetics
Salon Success Academy
Redlands, CA04-2022
High School Diploma -
Rim of The World High School
Lake Arrowhead, CA05-2015
Skills
- Exceptional customer service
- Strong communication skills
- Relationship building with vendors and customers
- Product organization and shelf stocking
- Brand awareness
- Makeup application techniques
- Friendly and outgoing
Languages
American Sign Language
Limited Working
Timeline
Licensed Esthetician
Independant
07.2023 - Current
Prestige Beauty Advisor
Ulta Beauty Inc.
04.2022 - 06.2023
Sales Associate
Sally Beauty
08.2019 - 08.2020
American Sign Language
Crafton Hills College
Esthetics License - Esthetics
Salon Success Academy
High School Diploma -
Rim of The World High School
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