Kaitlyn Dinisi
Hesperia
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Barista/ Trainer
Starbucks
Hesperia
08.2021 - Current
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Provided individualized instruction to match the personal strengths, background, and learning style of each employee.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Lifeguard
The Town of Apple Valley
Apple Valley
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Maintained constant surveillance of the pool or body of water to appropriately react to emergencies.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Prepared detailed incident reports following accidents or other incidents.
- Educated patrons about safe swimming practices through public announcements.
- Assisted with swim lessons for guests and members of the facility.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Rec Leader
The Town of Apple Valley
Apple Valley
- Collaborated with other staff members to plan age-appropriate activities for participants in various settings.
- Met with staff to discuss rules, regulations, and work-related problems.
- Communicated regularly with parents regarding their child's progress throughout the program.
- Maintained records of attendance and participation levels of program participants.
- Participated in games and recreational activities, encouraging individuals and staff to join.
Volunteer
Desert Valley Hospital
Victorville
- Answered phones, took messages, and directed calls to appropriate staff members.
- Performed general cleaning duties, keeping work areas clean and organized.
- Managed information desk, providing directions and hospital information to visitors.
- Helped transport patients and assisted with discharges.
- Greeted and directed patients and visitors to hospital departments to facilitate front-office procedures.
- Followed directions from supervisors, and completed tasks within the appropriate timeframe.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor's degree - Business Administration
W.P Carey School of Business, Arizona State University
Tempe, AZ05.2025
High School -
Sultana High School
HesperiaAssociate degree - Business Administration
MiraCosta College
OceansideSkills
- Problem solving
- Adaptability
- Time management
- Ability to work under pressure
- Data analysis
- Microsoft Excel
- Customer service
- Employee training
- Team collaboration
Awards
- Recreation Leader Of The Month, 05/01/23, Earned this for the After School Activities Program
- 4.0 Academic Award, 05/01/23, Earned this semester finishing off my senior year
- CSF (California Scholarship Federation), This is a Federation that recognizes academic achievement and community service during High school. Qualified by meeting eligibility requirements based on my grades each semester
- NHS (National Honor Society), A club that I was in that recognizes students who have demonstrated excellence in the areas of scholarship, service, leadership, and character
Languages
English
Timeline
Barista/ Trainer
Starbucks
08.2021 - Current
Lifeguard
The Town of Apple Valley
Rec Leader
The Town of Apple Valley
Volunteer
Desert Valley Hospital
Bachelor's degree - Business Administration
W.P Carey School of Business, Arizona State University
High School -
Sultana High School
Associate degree - Business Administration
MiraCosta College
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