Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kaitlyn Carson

Kelowna,BC

Summary

Demonstrated ability to deliver exceptional customer service in fast-paced environments, effectively addressing customer inquiries and resolving issues. Worked with team members to enhance operational efficiency and improve overall store performance. Experienced in utilizing POS systems for transactions, ensuring accurate processing and timely service. Reliability in managing time effectively to meet sales targets and maintain high standards of service delivery.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
Kelowna, British Columbia
06.2024 - 11.2025
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Worked with team members to meet appropriate times for service in drive-thrus, or at the front counter.

Volunteer

Vernon Figure Skating Club
Vernon, British Columbia
10.2024 - 01.2025
  • Helped younger skaters feel confident skating on their own.
  • Collaborated with coaches and other volunteers to set up and take down activities.
  • I talked with coaches and volunteers to help the children as best as I could.
  • Adhered strictly to the rules and regulations of the activities department and district.

Education

High School Diploma -

Aberdeen Hall Preparatory School
Kelowna, BC
06-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Reliability
  • POS system experience

Affiliations

  • Figure skating at Vernon Figure Skating Club
  • Peer mentoring a younger student
  • Pilates
  • Environmental Club
  • Student Council

Timeline

Volunteer

Vernon Figure Skating Club
10.2024 - 01.2025

Crew Member

McDonald's
06.2024 - 11.2025

High School Diploma -

Aberdeen Hall Preparatory School

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Kaitlyn Carson