Kaitlyn Burwash
Ottawa,Ontario
Summary
Dedicated professional with over 5 years of experience in team collaboration and leadership demonstration.
Overview
1
1
Certification
Work History
Key Holder/Sales Assistant
Cobs Bread
Ottawa, ON
- Acted as a key holder, responsible for opening and closing the store and ensuring the security of the premises.
- Provided exceptional customer service by assisting customers with product selection, answering their inquiries, and providing accurate information about various products.
- Demonstrated in-depth knowledge of a variety of products.
- Managed inventory by conducting regular stock checks, replenishing merchandise, and ensuring accurate labelling and pricing of products.
- Maintained a clean and organized sales floor, ensuring all products were properly displayed and presented to enhance the customer shopping experience.
Patient Care Coordinator/Secretary
Murray Hearing Centre
Ottawa, ON
- Performed administrative tasks such as appointment scheduling, phone inquiries, email correspondence, and faxing test results.
- Welcomed and assisted patients upon arrival, ensuring a smooth check-in process.
- Maintained cleanliness and hygiene by disinfecting clinicians' tools.
- Assisted in the ordering and preparation of hearing aids for patients.
- Handled billing and maintained organized filing systems to ensure accurate documentation.
Keyholder
Bluebird Cannabis
Ottawa, ON
- Acted as a key holder, responsible for opening and closing the store and ensuring the security of the premises.
- Provided guidance to customers on cannabis products, strains, and effects.
- Worked to support in cultivating a supportive, efficient, and productive workplace.
- Maintained a welcoming, clean, and organized environment, including merchandising and displays.
- Built strong relationships with customers through excellent customer service and honest product knowledge.
Education
Grade 12 -
Frederick Banting Alternate Secondary School
Skills
- Interpersonal skills and teamwork
- Attention to detail
- Creative problem-solving
- Effective communication
- Customer service excellence
- Store maintenance
- Appointment scheduling
- Organizational skills
Affiliations
- Crochet
- Painting/ Drawing
- Reading and writing poetry
Certification
- CPR and First Aid
- Smart Serve
- Cannsell
Timeline
Key Holder/Sales Assistant
Cobs Bread
Patient Care Coordinator/Secretary
Murray Hearing Centre
Keyholder
Bluebird Cannabis
Grade 12 -
Frederick Banting Alternate Secondary School
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