Kaitlyn Brideau
Whitby
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Dental Hygienist
Newcastle Village Dental
04.2023 - Current
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
Pharmacy Clerk
North Oshawa Pharmacy
09.2019 - 04.2020
- Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
- Established and maintained patient profiles, updating organizational database with current information.
- Verified prescription information prior to entry in pharmacy computer system.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Assistant Manager
EZ Crafts
04.2018 - 04.2020
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
Education
Advanced Diploma In Dental Hygiene - Dental Hygiene
Durham College
Oshawa, ON12.2022
Bachelor Of Arts - Sociology
Trent University
Oshawa, ON05.2018
Skills
- Patient education
- Oral hygiene instruction
- Preventive oral health education
- Nutrition counseling
- Dental software proficiency
- Medical billing and coding
- Medical records management
- Medical office administration
- Teamwork and collaboration
- Multitasking Abilities
- Time management
Languages
English
Timeline
Dental Hygienist
Newcastle Village Dental
04.2023 - Current
Pharmacy Clerk
North Oshawa Pharmacy
09.2019 - 04.2020
Assistant Manager
EZ Crafts
04.2018 - 04.2020
Advanced Diploma In Dental Hygiene - Dental Hygiene
Durham College
Bachelor Of Arts - Sociology
Trent University
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