Kaitlyn Annan
Peterborough,ON
Summary
Results driven professional with a Bachelor of Science in Biology with over six years of comprehensive experience in customer service, coupled with specialized expertise as a medical scribe. Proven ability to translate complex medical terminology into actionable information, ensuring accurate and efficient documentation in fast-paced clinical settings. Committed to leveraging biological knowledge and scribing expertise to enhance patient outcomes. Demonstrating exceptional problem-solving abilities, effective interpersonal skills, and a strong commitment to enhancing customer and patient experiences and continuous learning and improvement.
Overview
7
7
years of professional experience
Work History
Medical Scribe / Physician Assistant
IKS Health
10.2023 - Current
- Supported physicians in the fields of otolaryngology and oncology by providing accurate, real-time documentation of patient encounters, including medical histories, physical exams, diagnosis and treatment plans ensuring precise and comprehensive electronic health records (EHR).
- Managed and organized patient information, including lab results, pathology results, imaging reports, and treatment notes, to support clinical decision-making.
- Documented and tracked complex cancer treatment protocols including surgical intervention, chemotherapy, and radiation therapy.
- Documented ENT related procedures including laryngoscopy, nasal endoscopy, biopsies, audiometry, and various otologic surgeries.
- Maintained comprehensive and organized patient records while adhering to HIPAA regulations, ensuring confidentiality and secure of sensitivity medial information.
Assistant Store Manager
The Landing
04.2020 - 06.2023
- Recruiting, supervising, and developing staff members.
- Successfully built and maintained long-term relationships with returning clients through dynamic communication skills.
- Coordinating day to day operations, office management and administration tasks.
Front End Cashier
Foodland
05.2017 - 05.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a positive environment in the store.
- Handled high volumes of transactions with accuracy.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with customers.
Education
Bachelor of Science - Honours Biology
Trent University
Peterborough, ON04.2023
Skills
Strong Communication Skills
HIPAA Compliance Knowledge
Documentation Skills
Continuous Learning Mindset
Critical Thinking Abilities
Documentation Skills
Medical Abbreviations Knowledge
Timeline
Medical Scribe / Physician Assistant
IKS Health
10.2023 - Current
Assistant Store Manager
The Landing
04.2020 - 06.2023
Front End Cashier
Foodland
05.2017 - 05.2022
Bachelor of Science - Honours Biology
Trent University
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