Kaitlyn Andrews
Toronto,ON
Summary
I am known for being a supportive leader who fosters an environment of positivity and growth. I am an influential person who can motivate others and bring the best out in a team. Driving sales, retention, and training are my top skills. I have put these skills to practise in a District Manager role for 6 years in 8 Canadian provinces.
Overview
11
11
years of professional experience
1
1
Certification
Work History
District Sales Manager
Sherlock Clothing
07.2021 - Current
- I have been solely responsible for expanding the East Coast based fashion retailer Sherlock Clothing into the Ontario market
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Assessed competitive landscape regularly to adapt strategies accordingly and maintain a strong position in the market.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Grew YOY sales by 12% by consistently meeting and exceeding quotas.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
DMIT (District Manager in training)
Salon Resource Group
10.2020 - 07.2021
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
District Sales Manager
Aldo Group
04.2018 - 05.2020
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Flagship Store Manager
Aldo Group
02.2014 - 04.2018
- Improved customer satisfaction scores with attentive service and prompt resolution of concerns.
- Implemented process improvements to enhance operational efficiency while minimizing costs without compromising quality or service levels.
- Streamlined operations by introducing efficient scheduling and staff deployment systems.
- Championed store events that drove foot traffic, increased brand awareness, and elevated the overall customer experience.
- Enhanced brand image by consistently maintaining high standards of visual merchandising and store cleanliness.
- Boosted employee retention rates through effective motivation, recognition, and development programs.
- Fostered an inclusive environment where diverse perspectives were valued and embraced for greater team success.
Education
Bachelor - English language and literature
Memorial University of Newfoundland and Labrador
01.2012
Bachelor - Business administration
Memorial University of Newfoundland And Labrador
01.2012
Skills
- Sales Team Leadership
- Sales Training
- Customer Relationship Building
- Performance Improvements
- Time Management
- Staff Training and Development
- Analytical problem solver
- Team Recruiting and Onboarding
Certification
LLQP provincial life insurance licence
Languages
English
Native or Bilingual
French
Limited Working
Timeline
District Sales Manager
Sherlock Clothing
07.2021 - Current
DMIT (District Manager in training)
Salon Resource Group
10.2020 - 07.2021
District Sales Manager
Aldo Group
04.2018 - 05.2020
Flagship Store Manager
Aldo Group
02.2014 - 04.2018
Bachelor - English language and literature
Memorial University of Newfoundland and Labrador
Bachelor - Business administration
Memorial University of Newfoundland And Labrador
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