Kaitlyn Aldana
Whittier
Summary
Throughout my time in college I have gained knowledge through the workforce, such as customer service skills while working at Target, to relaying dispatched FIRE/EMS information to various news medias for the LA County Fire Department. However, as I am reaching the end of my undergrad studies I am now seeking an experience that is personal to my field of study, which is Psychology. Especially after the knowledge I have gained through taking class courses, I'd like to have a better understanding of Psychology through an in-person experience. This would gain my understanding of how my field of study will apply to my future career while opening my awareness to the different types of careers one can obtain with a degree in Psychology. I am very excited to learn how the field of Psychology operates in a work environment so that I can strengthen my skills and abilities for future opportunities.
Overview
5
5
years of professional experience
Work History
Student Worker
Los Angeles County Fire Department
01.2022 - Current
- Respond to various emails and phone calls from the public and government entities
- Wash, fuel, and maintain vehicles for Los Angeles County Fire Department
- Set up and organize equipment for large events (audio and visual)
- Conduct a variety of routine and non routine office work
Team Member
Target
01.2021 - 01.2023
- Accurately handle cash register and self checkout register operations
- Customer service based tasks such as greeting guests, assisting with guests needs, answering phone calls, etc.
- Organized store merchandise as well set up aisle displays
Crew Member
Jersey Mikes
01.2021
- Provided amazing customer service and complied with customers needs by serving products with energy and a sense of urgency
- Cleaned and organized restaurant
- Met and excelled needs of manager and supervisors
Education
Associate of Arts - Psychology Major
Rio Hondo College
Whittier, CA05-2024
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA05-2026
High School Diploma -
Montebello High School
Montebello, CA01.2021
Skills
- Communication
- Customer Service
- Organization
- Working with Windows/Google Software
- Professionalism
- Ability to read and understand Computer Aided Dispatch “CAD”
- Social Media Management
- Telecommunication
- Office Management
PERSONAL INTERESTS
Hiking, Brazilian Jiu Jitsu, Fitness, Music, Volunteer Work, Computer Animation
Timeline
Student Worker
Los Angeles County Fire Department
01.2022 - Current
Team Member
Target
01.2021 - 01.2023
Crew Member
Jersey Mikes
01.2021
Associate of Arts - Psychology Major
Rio Hondo College
Bachelor of Arts - Psychology
California State University, Fullerton
High School Diploma -
Montebello High School