Kaitlyn Abernethy
Homecare Provider
St. Catharines,ON
Summary
Dedicated Home Care Provider with a proven track record at Community Support Services of Niagara, excelling in compassionate caregiving and medication monitoring. Enhanced client well-being through strong relationships and effective communication, while ensuring safety and comfort. Recognized for improving patient satisfaction and reducing caregiver burden through attentive support and care.
Overview
11
11
years of professional experience
3
3
Certification
Work History
Home Care Provider
Community Support Services of Niagara
09.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health conditions, reporting changes to healthcare professionals.
- Fostered strong relationships with clients, promoting trust and communication.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with self-administered medications.
Manager
Fabios Pizza
06.2014 - 10.2025
- Streamlined inventory management processes to reduce waste and optimize stock levels.
- Implemented staff training programs to enhance customer service and operational efficiency.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed promotional strategies that increased foot traffic and enhanced brand visibility.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- POS system proficiency.
Education
No Degree - Dental Assistant
Trillium Collage
St. Catharines, ON05-2015
High School Diploma -
Eden High School
St. Catharines, ON06-2012
Skills
- Compassionate caregiving
- Patient care
- Elder care
- Dementia care
- Medication monitoring
- Post-operative care assistance
- Light housekeeping
- Medication organization
- Administering medications
Certification
- OHSA: Violence and Harassment Training in the Workplace for Employees.
- Ministry of Labour, Training and Skills Development training module.
- WHMIS
Timeline
Home Care Provider
Community Support Services of Niagara
09.2025 - Current
Manager
Fabios Pizza
06.2014 - 10.2025
No Degree - Dental Assistant
Trillium Collage
High School Diploma -
Eden High School