KAITLIN PARSONS
Mississauga,ON
Summary
Aspiring educator with a double major in Criminology and Sociology and a minor in Education at the University of Toronto, Mississauga. I am passionate about using interdisciplinary knowledge to create inclusive learning environments. Skilled at blending sociological and criminological theories with educational methods to improve student engagement. Committed to growth, I aim to apply my academic insights in a teaching role that supports young minds and elevates educational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Players Indoor Sports
05.2024 - 09.2024
- Successfully handled multiple tables simultaneously, ensuring efficient and timely service during shifts exceeding 13 hours.
- Accurately counted and managed cash transactions every morning and night, maintaining financial accuracy and accountability.
- Trained and mentored new staff, imparting essential skills and knowledge to ensure smooth onboarding process.
- Opened and closed the building, ensuring all tasks were completed and the establishment was ready for the next business day.
- Delivered exceptional customer service, addressing and resolving any issues to ensure a positive dining experience for guests.
Server
Heritage Meadows Retirement Home
04.2023 - 08.2024
- Built strong relationships with residents, offering companionship and creating a welcoming atmosphere
- Demonstrated patience, empathy, and professionalism while interacting with elderly residents and their families
- Recognized for exceptional performance and leadership qualities, leading to a promotion to Lead Server
- Took on additional responsibilities, including overseeing other servers, coordinating meal service, and ensuring high standards of service were consistently maintained
Event Server
Whistle Bear Golf Course
10.2021 - 08.2023
- Successfully managed various shifts ranging from 8 to 12 hours, ensuring smooth operations and exceptional service delivery
- Demonstrated ability to serve up to 300 guests per event, catering to their wants and needs with attentiveness and efficiency
- Effectively managed serving areas, ensuring cleanliness, organization, and polished presentation to enhance the dining experience
- Promoted to Lead Server position due to exemplary performance, taking on responsibilities as a mentor and providing support wherever needed to ensure team cohesion and efficiency.
Education
Criminology Degree - Social Sciences Education
University of Toronto Mississauga
Mississauga, ON05.2026
High School Diploma -
St. Benedict Catholic Secondary School
Cambridge, ON05.2022
Skills
- Excellent time management and organizational skills
- Ability to work independently with minimal supervision as well as collaboratively in a team setting
- Capable of managing multiple tasks and projects under tight deadlines
- Capability to thrive in dynamic or rapidly changing environments, showing flexibility and adaptability
- Multicultural competence—ability to work effectively with diverse cultural and ethnic groups
- Dependability in meeting project milestones and deliverables consistently
Certification
- Smart Serve
- First Aid/CPR (Level C)
- WHMIS 2015
- ServSafe Food Handler
- AODA
Timeline
Server/Bartender
Players Indoor Sports
05.2024 - 09.2024
Server
Heritage Meadows Retirement Home
04.2023 - 08.2024
Event Server
Whistle Bear Golf Course
10.2021 - 08.2023
Criminology Degree - Social Sciences Education
University of Toronto Mississauga
High School Diploma -
St. Benedict Catholic Secondary School
- Smart Serve
- First Aid/CPR (Level C)
- WHMIS 2015
- ServSafe Food Handler
- AODA
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