Kaitlin Nault
Cowichan Valley,BC
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
11
11
years of professional experience
Work History
Director
Wolf Willow Collective
Duncan, BC
02.2021 - Current
- Founded and scaled a multi-service clinic offering medical aesthetics, hairstyling, massage
therapy, and more. - Expanded client base from zero to over 3,500 through strategic marketing efforts.
- Executed high-level medical aesthetics services supporting and mentoring 10 practitioners.
- Optimized clinic workflows through the adoption of digital tools, improving communication and client satisfaction.
- Conducted extensive market research for aligning strategies with client needs.
Team Manager
Back To Back Chiropractic
Victoria , BC
11.2014 - 06.2018
- Led marketing strategies to enhance clinic visibility and boost patient retention.
- Managed team operations, aligning them with organizational objectives.
- Coordinated community outreach programs and events to enhance relationships.
- Defined clear targets and objectives and communicated to other team members.
- Led employee relations through effective communication, coaching, training, and development.
Licensed Practical Nurse
Island Health
Victoria , BC
10.2013 - 08.2017
- Supported patients with diverseabilities to enhance their independence and well-being.
- Aided the organization, advertisement, and involvement of Muscular Dystrophy Walk in Victoria, BC.
- Built rapport ensuring a secure and trusting care environment.
- Supported patients with social connection and advocated for inclusive and diverse communities.
- Handled high-pressure situations with efficiency and calm.
- Provided patient-focused care in collaboration with multidisciplinary teams to improve outcomes.
Behaviour Interventionist
Monarch House
Victoria , BC
07.2013 - 11.2016
- Helped students build skills to navigate academic and social situations.
- Supported behavioral modification through modeling, role-playing and other effective strategies.
- Educated individuals and teams on implementing supports to enhance students' day to day experiences.
- Redirected students using Positive Behaviour Support (PBS).
- Maintained records of ongoing assessments and documentation of updates.
- Collaborated with Cognitive Behavioural Therapist, Speech-Language Pathologists, Occupational Therapists, and Physiotherapists.
Education
Certificate - Indigenous Canada
University of Alberta
Edmonton, AB02-2020
Diploma - Licensed Practical Nurse
Camosun College
05.2011
Diploma - Cognitive Behavioural Therapy
Camosun College
06.2014
High School Diploma -
Pacific Christian School
06.2009
Certificate - Medical Aesthetics
Nicola Finch Academy
Kelowna, BC05-2023
Skills
- Product Marketing Strategy
- Go-to-Market Planning
- Relationship building
- Cross-Functional Team Leadership
- Customer Advocacy and Insight Development
- Data-Driven Decision-Making
Timeline
Director
Wolf Willow Collective
02.2021 - Current
Team Manager
Back To Back Chiropractic
11.2014 - 06.2018
Licensed Practical Nurse
Island Health
10.2013 - 08.2017
Behaviour Interventionist
Monarch House
07.2013 - 11.2016
Diploma - Cognitive Behavioural Therapy
Camosun College
High School Diploma -
Pacific Christian School
Certificate - Indigenous Canada
University of Alberta
Diploma - Licensed Practical Nurse
Camosun College
Certificate - Medical Aesthetics
Nicola Finch Academy