Kaitlin Macintosh
North York,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Bath And Body Works
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Bike Camp Supervisor
Pedalheads
06.2023 - 08.2023
- Led a team of camp counselors, providing guidance, support, and training to ensure they were equipped to design and implement engaging games for campers
- Served as main point of contact for parents, communicating with them regularly to provide updates on their child's activities and progress
- Addressed any concerns, ensuring high level of customer satisfaction.
Nanny
Private Employeer
09.2022 - 06.2023
- Cared for child after school Monday to Friday, till parents return from their work day
- Flexible with last minute schedule changes
Bike instructor
Pedalheads
06.2022 - 08.2022
- Collaborated with other counselors to design fun activities for campers
- Communicated with parents about campers' activities and reported concerns to the supervisor
- Delivered first aid for accidents and injuries in compliance with established procedures
- Cared for personal and health needs of campers with special needs.
Education
Highschool Diploma -
Earl Haig Secondary School
North York, ON01.2024
Skills
- Quality Assurance
- Supervision and leadership
- Organization
- Customer Relations
- Teamwork and Collaboration
Certification
Standard First Aid- CPR C- AED, Certified by St john's Ambulance Saint-Jean
References
Shannon Mclaugh- 647-632-7379 (Private employer, Position:Nanny)
Tony Tran- 647-806-1027 (Manager at Pedalheads)
Timeline
Seasonal Sales Associate
Bath And Body Works
09.2023 - Current
Bike Camp Supervisor
Pedalheads
06.2023 - 08.2023
Nanny
Private Employeer
09.2022 - 06.2023
Bike instructor
Pedalheads
06.2022 - 08.2022
Highschool Diploma -
Earl Haig Secondary School
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