Kaitlin MacEwen
South Mountain,ON
Summary
A Bilingual and motivated professional with several years of experience offering office support. Energetic and reputable individual possessing strong work ethic, professional demeanor and excellent initiative. Known for a strong sense of responsibility, i excel both in autonomous roles and collaborative environment. My energetic and proactive nature enables me to drive projects forward while effectively engaging in teamwork and following directives. With a commitment to excellence and a passion for continuous improvement.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Manotick Medical centre
Manotick , Ontario
07.2023 - Current
- Coordinated and maintained daily bookings for clients, ensuring accuracy and timeliness.
- Processed payments from clients in a timely manner, including credit cards and cash transactions.
- Phone call inquiries, patients booking appointments.
- Running for doctors to place the appropriate patients in rooms, making sure that the doctor is running on time to see the next patients.
- Cleaning the exam rooms after each patient to ensure a clean area for the next person.
- Taking vitals.
- Intake forms, related paperwork for the clinic.
- Working with the electronic charting system.
Receptionist
Joint Reaction Health Center
Gloucester, Ontario
10.2022 - 07.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted with special projects assigned by management when required.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
Administrative Assistant
Ottawa School of Theatre
Orleans, Ontario
09.2017 - 05.2023
- Greeted customers, provided information about products and services.
- Answering messages from inquiries on the Website.
- Taking payments from the appropriate classes or timelines of the year.
- Taking attendance of classes and calling parents for reasons of absence.
- Teaching classes when the teacher needs to be covered.
- Dealing with correspondence.
Receptionist
Logan Katz LLP
Nepea, Ontario
02.2022 - 10.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Assisted with special projects assigned by management when required.
- Organized conference room reservations for meetings or events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed payments and updated accounts to reflect balance changes.
- Posting on social media from previous events or activities that have happened. Making plans and ideas for the website.
Dietary Aide/Cook
Cumberland Lodge
Cumberland, Ontario
10.2020 - 02.2022
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Providing residents their medication at their appropriate time.
- Helping residents with their medical needs.
- Serving residents.
- Cooking meals for the residents and staff.
- Ordering the necessary stock for the next month.
- Place the overstock in its right area and keep track of the stock that would need to be ordered.
- Make sure all the equipment is thoroughly cleaned and has all the proper temperatures, as per Public Health.
Education
High School Diploma -
École Secondaire Publique Gisèle-Lalonde
Orléans, ON06-2018
Skills
- Spreadsheet Management
- Invoice Processing
- Mail handling
- Appointment Scheduling
- Filing
- Office Administration
- Data Entry
- Reception
- Clerical Support
- Filing and data archiving
- Multi-line phone proficiency
- Business Writing
- Organized
- Problem Solver
- Client Relations
- Timeline Planning and Management
- Business Correspondence
- Deadline-oriented
- Microsoft Office Suite
- Mail distribution
- Technologically Proficient
- Document retrieval
- Telephone orientated
Languages
English
Full Professional
French
Professional
Timeline
Administrative Assistant
Manotick Medical centre
07.2023 - Current
Receptionist
Joint Reaction Health Center
10.2022 - 07.2023
Receptionist
Logan Katz LLP
02.2022 - 10.2022
Dietary Aide/Cook
Cumberland Lodge
10.2020 - 02.2022
Administrative Assistant
Ottawa School of Theatre
09.2017 - 05.2023
High School Diploma -
École Secondaire Publique Gisèle-Lalonde
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