Kaitlin Kiddey
Summary
Hospitality professional committed to delivering outstanding guest experiences. Known for ability to manage multiple tasks efficiently and seamlessly adapt to changing needs. Strong focus on team collaboration and achieving high standards, leveraging skills in communication and customer service.
Overview
9
9
years of professional experience
Work History
Physiotherapy Support Worker
UROSPOT
12.2024 - 06.2025
- Helped clients manage and reach individual goals and supported independent progression
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Fine Dining Server
West Coast Resorts
07.2016 - 09.2023
- Have spent several seasons providing a fine dining experience at a floating luxury fishing resort: Milbanke Sound, Engelfield Bay, Hippa Island, and King Pacific Lodge
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Ophthalmic Assistant
Dr Louis M Botha
06.2022 - 07.2023
- Responsible for preparing patient charts, performing tests on patients, and ensuring the surgeon is prepared for each consultation.
- Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
Supervisor
Nimmo Bay Wilderness Resort
06.2021 - 11.2021
- I established goals, expectations, and projects for my team. We worked alongside the front of house team to ensure they were receiving the support that they needed when they needed it.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Manager
Nezza Naturals
06.2019 - 06.2021
- I was promoted to management after 6 months as a sales associate and aided in raising performance in the areas of sales, team communication, and operations.
- Managed and motivated employees to be productive and engaged in work.
Education
Diploma - Acupuncture
Pacific Rim College
Victoria, BCShiatsu Therapist
Windsong College of Healing Arts
Port Alberni, BC03.2019
BA with Honours - English, Latin American Studies
University of Calgary
Calgary, AB06.2012
Skills
- Communication
- Leadership
- Community focused
- Connection driven
- Time management
- Problem-solving
Timeline
Physiotherapy Support Worker
UROSPOT
12.2024 - 06.2025
Ophthalmic Assistant
Dr Louis M Botha
06.2022 - 07.2023
Supervisor
Nimmo Bay Wilderness Resort
06.2021 - 11.2021
Manager
Nezza Naturals
06.2019 - 06.2021
Fine Dining Server
West Coast Resorts
07.2016 - 09.2023
BA with Honours - English, Latin American Studies
University of Calgary
Diploma - Acupuncture
Pacific Rim College
Shiatsu Therapist
Windsong College of Healing Arts
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