Kaitlin England
Lodi
Summary
Dedicated professional with strong customer service skills and expertise in property management. Proven ability to handle tenant processes efficiently and resolve conflicts, ensuring a positive living experience.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
RPM Company
Lodi
08.2023 - Current
- Maintained accurate records of leasing agreements and tenant information.
- Supported property inspections to ensure compliance with company standards.
- Facilitated tenant move-in and move-out processes efficiently.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Shift Manager
McDonalds
Modesto
09.2022 - 08.2023
- Supervised team members during busy meal periods to ensure efficient service.
- Managed daily inventory to maintain stock levels and prevent shortages.
- Trained new employees on operational procedures and customer service standards.
- Monitored food safety practices to comply with health regulations and guidelines.
- Handled customer complaints effectively to maintain a positive dining experience.
Leasing Agent
RPM
Lodi
08.2020 - 08.2022
- Conducted property tours for prospective tenants, highlighting key features and amenities.
- Assisted clients in completing leasing applications and processing necessary documentation.
- Coordinated lease renewals and ensured compliance with company policies.
- Developed marketing materials to promote available properties effectively.
Education
Real Estate License - Real Estate
Aceable
06-2026
Skills
- Customer service
- Property management
- Leasing procedures
- Record keeping
- Conflict resolution
- Team collaboration
Timeline
Assistant Property Manager
RPM Company
08.2023 - Current
Shift Manager
McDonalds
09.2022 - 08.2023
Leasing Agent
RPM
08.2020 - 08.2022
Real Estate License - Real Estate
Aceable