Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kaitlin Dreger

Mindemoya

Summary

Reliable worker with varying experience and versatile skill set. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Contributes effectively to a team goals and communicates efficiently.


Overview

11
11
years of professional experience

Work History

Private Nanny

Brianna Manion
03.2025 - Current
  • Provided individualized care and educational activities for children, fostering developmental growth.
  • Created and implemented daily schedules to enhance routine and promote stability in children's lives.
  • Communicated effectively with parents regarding children's progress, needs, and behavioral concerns.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Maintained a safe, clean, and organized environment to support health and well-being of children.

Secretary

Piette's Hardfacing
02.2019 - 07.2020
  • Coordinated communication between all staff members
  • Maintained organized filing systems for easy access to documents
  • Supported preparation of meeting materials and agendas
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained electronic filing systems and categorized documents.
  • Maintained daily report documents, memos and invoices and payroll.

Customer Service Representative

PJ'S Pets
07.2014 - 12.2016
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in processing orders and managing returns to enhance customer satisfaction.
  • Completed regular cleaning duties to ensure a sanitary environment for the animals, staff and customers
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Sir Winston Churchill
Hamilton, ON

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Product restocking
  • Cash handling

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy helping others and giving back to the community
  • Music
  • Reading

Timeline

Private Nanny

Brianna Manion
03.2025 - Current

Secretary

Piette's Hardfacing
02.2019 - 07.2020

Customer Service Representative

PJ'S Pets
07.2014 - 12.2016

Sir Winston Churchill

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Kaitlin Dreger