KAITLIN S. DAWSON
Sudbury,Ontario
Summary
Experience includes: Customer Service/Food Industry, Management and Health Care Organized, with an exceptional ability to multi-task, prioritize and focus on details Strong problem-solving ability; independent, and requires minimal supervision Excellent time management skills; works well within time constraints Effective in a demanding, fast paced environments; works well under pressure Solid interpersonal skills with an ability to interact and maintain rapport with customers and fellow co-workers Class G Driver’s Licence with vehicle Smart Serve Certificate Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
17
17
years of professional experience
Work History
PSW Private Home Care
Private Employers
04.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Housekeeping
Quality Inn
01.2020 - 01.2021
- Cleaning hotel rooms within timelines set out; includes laundry, vacuuming, sanitizing surfaces, restocking supplies, changing bed linens, ensuring everything was in working order and reporting any issues to maintenance
- Providing quality service, and ensuring customer’s needs were met.
Personal Support Worker
Bayshore Home Health
01.2016 - 01.2020
- Responsible for organizing client schedule, driving to clients’ homes, responding to emails and telephone calls from patients and coworkers
- Providing patients with appropriate care, meeting everyday needs, and following individualized care plans
- Maintaining clear, accurate and up to date patient records via online records management system
- Trained with wound care, body mechanics, transfers and lifts, and other specific needs that applied to patients.
Personal Support Worker
Retire-at-Home
01.2015 - 01.2016
- Responsible for providing exceptional care to clients and their families
- Maintaining an organized schedule, transporting patients to and from appointments, maintaining communication and up to date records, report issues and any complications
- Tasks include personal care, activities of daily living, meal preparation, personal exercises, household cleaning, transportation services and support to client and family.
Supervisor/ Bartender
Colt Food Services Limited
01.2008 - 01.2015
- Overseeing staff on event nights; answering questions, directing staff
- Event operations: setting up and dismantling the concession stands for events including OHL events, major concerts, and trade shows
- Responsible for scheduling and organizing staff of approximately 20 people
- Operating cash registers and balancing at the end of an event
- Maintaining excellent customer/client relations
- Responsibly serving alcohol to patrons, checking ID, maintaining a safe drinking environment, and dealing with any customer service issues involving alcohol.
Education
Registered Practical Nurse - Oncology Nursing
Cambrian College
Greater Sudbury, ON04.2024
Bachelor of Science in Nursing Program -
Laurentian University
Sudbury, Ontario12.2016
Pre-Health Sciences Certificate -
Georgian College
Barrie, Ontario12.2013
Ontario Secondary School Diploma -
Innisdale Secondary School
Barrie, Ontario12.2012
Skills
- Compassionate Care
- Personal Hygiene Assistance
- Palliative Care
- Dementia Care
- Meal Preparation
- Vital signs monitoring
References
Supplied upon request
Volunteer Experience
- Pet Save Shelter
- Up Here Festival
Languages
English
Full Professional
Timeline
PSW Private Home Care
Private Employers
04.2022 - Current
Housekeeping
Quality Inn
01.2020 - 01.2021
Personal Support Worker
Bayshore Home Health
01.2016 - 01.2020
Personal Support Worker
Retire-at-Home
01.2015 - 01.2016
Supervisor/ Bartender
Colt Food Services Limited
01.2008 - 01.2015
Registered Practical Nurse - Oncology Nursing
Cambrian College
Bachelor of Science in Nursing Program -
Laurentian University
Pre-Health Sciences Certificate -
Georgian College
Ontario Secondary School Diploma -
Innisdale Secondary School
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