Kaitlyn Jones

Paso Robles,CA

Summary

I have lived in the area my whole life and genuinely care for preserving the reputation and standard of hospitality San Luis Obispo county is known for. I enjoy being friendly and connecting with guests, sharing what I know and love about the area. I have experience with both short term and long term rentals.

Overview

years of professional experience

Work History

Hotel Front Desk Agent

Lamplighter Inn & Suites

07.2021 - Current

Resolved service-related problems and documented actions in system.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees, and payments.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Trained new staff members in customer service techniques and hotel operations.
Developed and maintained positive relationships with guests for satisfaction.

Landlord

Self

01.2018 - 01.2025

Monitored rent collections and resolved tenant disputes quickly and effectively.
Maintained original leases and renewal documents in digital and hardcopy format.
Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.

Education

GED -

Paso Robles High School

Paso Robles

Skills

Customer service
Communication
Hotel services and hospitality
Multitasking
Conflict resolution
Guest service oversight

Problem-solving abilities
Front desk operations
PMS systems
Organizational skills
Reliability

Timeline

Hotel Front Desk Agent

Lamplighter Inn & Suites

07.2021 - Current

Landlord

Self

01.2018 - 01.2025

GED -

Paso Robles High School

Kaitlyn Jones

Summary

Overview

Work History

Hotel Front Desk Agent

Landlord

Education

GED -

Skills

Timeline

Hotel Front Desk Agent

Landlord

GED -

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