Kaite Mary Joseph
Canmore,AB
Summary
Driven and adaptable professional with a proven track record at Bow Valley Regional Housing, enhancing guest satisfaction and team performance. Excelled in roles requiring strong problem-solving skills and housekeeping abilities. Demonstrated reliability, exceptional customer service, and the ability to thrive in fast-paced environments. Skilled in data entry and fostering team unity, consistently delivering results beyond expectations.
Overview
6
6
years of professional experience
Work History
General Aide
Bow Valley Regional Housing
Canmore, AB
11.2023 - Current
- Offered caring companionship and emotional support.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
Acting Manager
Bighorn Inn & Suites
Dead Mans Flat
04.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Housekeeping Room Attendant
Super 8 By Wyndham
Canmore
02.2021 - 03.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Shift Manager
Popeyes Louisana Kitchen
Toronto, ON
06.2018 - 05.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Tourism And Travel Management - Tourism -Travel Studies
Centennial College
Scarborough, ON04.2022
Skills
- Reliability and punctuality
- Data entry proficiency
- Housekeeping abilities
- Time Management
- Resourceful
- Strong Problem Solver
- Customer Service
- Team Bonding
Languages
English
Full Professional
Malayalam
Native or Bilingual
Timeline
General Aide
Bow Valley Regional Housing
11.2023 - Current
Acting Manager
Bighorn Inn & Suites
04.2023 - 11.2023
Housekeeping Room Attendant
Super 8 By Wyndham
02.2021 - 03.2023
Shift Manager
Popeyes Louisana Kitchen
06.2018 - 05.2020
Tourism And Travel Management - Tourism -Travel Studies
Centennial College