Kait Schmitt
South Lake Tahoe
Summary
Enthusiastic individual with over a decade of hospitality experience.
Passionate about meeting new people and elevating experiences that leave lasting impressions.
Overview
6
6
years of professional experience
Work History
Cocktail Server
Golden Nugget Hotel & Casino
09.2022 - Current
- Retrieving drink orders and delivering to customers promptly.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty. ( their drink delivered before ordering)
- Maintaining a clean environment for guest while they gamble.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Server/Cocktail Server
The Beacon Bar & Grill
05.2018 - 09.2023
- Adapted to a fast paced environment while demonstrating multitasking skills without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served customers cocktails promptly in the designated drinking area during band performances.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Magician’s Assistant
The Loft
12.2017 - 09.2022
- Assisted professional Magician, Robert Hall, in, "Magic After Dark"- a late night 18+ show.
- Entertained guest by performing magic and skits, ensuring a memorable experience.
Bartender
Edgewood Tahoe Resort
11.2021 - 07.2022
- Efficiently opened or closed the bar according to established procedures, including preparation of all specialty craft cocktail shrubs/garnishes and the specific glass wear needed.
- Ensured customer service satisfaction to guest dining at the bar including: cleaning, crumbing and pre-setting utensils needed for the next course.
- Took pride in making celebrities cocktails during the annual, "Celebrity Golf Tournament," hosted every year at Edgewood.
- Privately bartended at the notorious Hole 17 for the Parker family and friends, (historic owner's of Edgewood Resort), during the tournament.
Bottle Server
Hard Rock Casino
05.2021 - 09.2021
- Increased overall sales by upselling premium bottles, mixers, and additional services during the running of this pop-up nightclub, "Bloom."
- Exhibited exceptional multitasking abilities while managing multiple tables with personalization, without sacrificing quality of service.
- Maintained a clean and organized table area for optimal customer satisfaction and lasting memories.
Education
Bachelor of Arts - Public Relations
Heidelberg University
Tiffin, OH05.2017
High School Diploma -
Montpelier High School
Montpelier, OH05.2011
Skills
- Exceptional Customer Service
- Handling Large Groups
- Alcohol Awareness
- SERV-SAFE Certified
- Speed and Efficiency
- Punctual
- Team Oriented
Timeline
Cocktail Server
Golden Nugget Hotel & Casino
09.2022 - Current
Bartender
Edgewood Tahoe Resort
11.2021 - 07.2022
Bottle Server
Hard Rock Casino
05.2021 - 09.2021
Server/Cocktail Server
The Beacon Bar & Grill
05.2018 - 09.2023
Magician’s Assistant
The Loft
12.2017 - 09.2022
Bachelor of Arts - Public Relations
Heidelberg University
High School Diploma -
Montpelier High School
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