KAIT MACKINNON
Hoyt,Canada
Summary
Motivated and dedicated professional with a strong focus on delivering exceptional results. Actively seeking full-time employment in a fast-paced and rewarding workplace. Demonstrated ability to thrive in dynamic environments, consistently meeting and exceeding expectations. Committed to continuous growth and learning, with a proven track record of successfully adapting to new challenges. Adept at collaborating with diverse teams to drive organizational success through effective communication and problem-solving skills. Ready to contribute skills and expertise to the growth and success of a forward-thinking organization.
Overview
13
13
years of professional experience
Work History
PERSONAL CARE AID
Kindred Home Care
04.2024 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with daily living activities, running errands, and household chores.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviors, and medications in client medical records.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
SALES ADVISOR
Extreme Torque Motorsports
06.2021 - 04.2024
- Front desk reception; greeting all customers who enter the showroom and answering and directing all telephone and in-person inquiries
- Advise and sell customers apparel, accessories and machines while visiting our showroom
- Write up sales quotes and finalize sales deals; following my clients through from the first hello to walking out the door with their new products, to follow-up calls to ensure quality experiences
- Studying previous sales history, researching trends and ordering stock based on results
- Keeping the showroom in pristine condition
- Daily cash counts, and bank deposits
- Work closely with the sales team members to ensure all customers are happy and taken care of in a timely manner
- Maintaining our social media pages, creating events & hosting contests to engage members of our online community
- A member of the marketing team; attended monthly meetings planning events and appropriately advertising current promotions
- Organizing and working of special events; King of the Mountain, Demo Days, Open House, Black Friday
- A member of our Health & Safety Committee; attending regular meetings, preforming safety checks of facilities and properties, administering first aid as required
- Completed 38 optional product knowledge courses to further my education for our brand representation
OFFICE ADMINISTRATOR
D&L Motors Inc.
11.2020 - 06.2021
- Front desk reception; managing phone lines, greeting customers, monitoring the business e-mail account
- Responsible for all incoming and outgoing mail
- Reconciling receipt with statements for accounting purposes
- Managing online inventory of our available vehicles
- Scheduling vehicle detail appointments
- Training new hires for the call center location
- Implementing new procedures to help smooth the operation of the business and stay organized
OFFICE ADMINISTRATOR
Kelly A. Richard Bookkeeping
12.2019 - 11.2020
- Front desk reception; greeting all clients who entered the business
- Receiving, sorting and matching paperwork and receipts with bank statements for the bookkeepers
- Filing all documents manually and electronically
- Preparing each clients personal tax return for the bookkeepers, then packaging, billing and e-filing when they are complete
- Maintaining cleanliness of the office with a thorough weekly cleaning
CONCIERGE
Canada House Clinics
04.2017 - 05.2019
- Offering comprehensive knowledge to clients on in-house services offered by our staff
- Well versed in assisting clients needs and responding to them in a timely manner
- Maintaining order and cleanliness in all office spaces
- Ensuring all materials required for the facility were always stocked or ordered to replenish
ADMINISTRATIVE ASSISTANT
Anglophone West School District
09.2011 - 06.2013
- Worked as a casual administrative assistant serving seven schools when their full-time staff required time off
- Was a quick learner of how each school operated; settling in quickly and preforming daily duties as usual
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Intermediate Workplace First Aid - CPR C/AED
St. John Ambulance
Fredericton, New Brunswick07-2024
College Diploma - Office Administration
NBCC
Fredericton, New Brunswick06.2011
High School Diploma -
Leo Hayes High School
Fredericton, New Brunswick06.2006
Skills
- Telephone reception
- File organization
- Document management
- Administrative support
- Expert in all Microsoft programs
- Database entry
- Spreadsheet development
- Safety protocols and oversight
- Special event planning
Languages
English
Training
- Creating A Respectful Workplace
- Crisis Intervention For All Audiences
- Customer Service Excellence
- Defusing Hostile Customers
- Fundraising Basics For Non-Profits
- Health & Safety Committee Training
- Telephone, E-Mail and Social Media Etiquette
- Lead By Example
- Managing and Coping With Stress
- Slips, Trips & Falls
- Social Media Awareness Training
- Time Management For Professionals
- Workplace Violence and Harassment Training
- Mastering The Art Of Business Writing
- Mastering The Art Of E-Mail Writing
- Occupational Health and Safety Awareness
- Personal Health Information Privacy Training
- PTSD Awareness, Prevention and Intervention Training
- Respect In The Workplace
- Safe Food Handling For Workers
- Using A Fire Extinguisher
- WHMIS Training (1988 & 2015)
- Workplace Bullying Training
- Mental Health First Aid Training
References
Mr. Jordan Mote
Extreme Torque Motorsports - Service Advisor & Supervisor
1-519-281-1890
Mrs. Kayla King
Kelly A. Richard Accounting Services Ltd. - Bookkeeper
1-506-261-5885
Mrs. Michelle Meisner
Personal Character Reference
1-506-486-8561
Timeline
PERSONAL CARE AID
Kindred Home Care
04.2024 - Current
SALES ADVISOR
Extreme Torque Motorsports
06.2021 - 04.2024
OFFICE ADMINISTRATOR
D&L Motors Inc.
11.2020 - 06.2021
OFFICE ADMINISTRATOR
Kelly A. Richard Bookkeeping
12.2019 - 11.2020
CONCIERGE
Canada House Clinics
04.2017 - 05.2019
ADMINISTRATIVE ASSISTANT
Anglophone West School District
09.2011 - 06.2013
Intermediate Workplace First Aid - CPR C/AED
St. John Ambulance
College Diploma - Office Administration
NBCC
High School Diploma -
Leo Hayes High School
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