Kaisha De Ochoa
Victoria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Addiction Recovery Worker skilled in delivering caring and compassionate support to address mental health and substance issues. Well-versed in leading both one-on-one and recovery group sessions to improve client well-being and coping skills development. 4-years of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Casual Resident Team Lead
Sobering Assessment Centre
12.2023 - Current
- Scheduling Addiction Recovery Worker's and Nursing staff at 7 MHSU Sites. Manager Delegate Access. Updating staffing changes. Scheduling orientations for new hires and travel nurses. Providing support for staffing shortages at multiple units. Creating Manager on call reports and providing weekly staffing updates.
- Trained in MARS and ESP
- Promoting a positive work environment by fostering teamwork, open communication, and employee initiatives.
Addiction & Recovery Worker
Sobering Assessment Centre
11.2021 - Current
- Providing a safe space for marginalized clients with no fixed address and and may be a harm to themselves or others while under the influence of substances
- Assisting clients to connect with other teams and resources such as EOT, Surf, Umbrella Society, Access Outreach Services, RAAC, RAS, AOT, and the CARES Clinic
- Using culturally safe and trauma informed practices at all Island Health Sites Screening clients for intoxication & withdrawal
- Providing harm reduction supplies to the public and our clients
- Daily assessment of physical, emotional, and social needs
- Calling emergency response for clients with mental health, overdose, or safety concerns
- Charting on client's progress, medical emergencies or breaks in service on Power Chart
- Provides crisis intervention during medical emergencies
- Reporting unsafe conditions and behavioural, physical and/or cognitive changes to the coordinator and team
- Admission and discharge of clients by charting and developing discharge summaries and providing orientation for new clients
- Facilitating recovery groups and providing 1:1 check ins
- Submitting referrals for MHSU programs on pathways.
- Crisis intervention strategies to address potential relapses or setbacks in a timely manner.
- Contributed to program development initiatives aimed at enhancing service offerings and continuously improving patient outcomes.
- Conducted assessments to identify clients'' strengths, challenges, and areas for growth in their recovery journey.
Support Worker
Cridge Transition House for Women
07.2021 - 09.2022
- Responding to the needs of women and their children seeking or receiving shelter; escaping from intimate partner relationships or family violence Answering crisis calls, providing safety plans and crisis intervention
- Processing initial intake forms for eligibility for shelter stay Screening for substance use and mental wellness
- Completing daily logs of clients and support provided to clients
- Working knowledge of the dynamics of relationship violence, and empowering, client centered, service delivery
- Monitoring and supporting parole service provision for two Corrections Canada referrals Assisting with housing applications, WIN New Start Program, scheduling medical appointments, calling other shelters for availability, applying for income assistance, PWD and medical recourses.
Overdose Prevention Worker/Peer Support
Solid Outreach Society
05.2020 - 05.2022
- Harm Reduction Worker – The Harbour Safe Injection Site SCS registration database for client use and overdoses
- Running the Cannabis Substitution Program Peer support and 1:1 support with our clients
- Providing a safe environment for injectable drug use Filling in stat sheets for OPS use, Lookout, Solid and VIHA overdose forms, including incident reports
- Client centered support and meeting client needs
- Disposing of needles and biohazard materials Monitoring for overdose symptoms and responding with CPR, Narcan, supplemental oxygen, BVM & EMS services Employee representative for JOSH Committee
Reception/Administrative Support Assistant
Island Medical Program, MD Undergraduate Program
01.2007 - 07.2021
- Providing reception and administrative support
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
- Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
Education
Honours Diploma - Medical Office Assistant
CDI College
Edmonton, AB04.2004
High School Diploma -
Victoria High School
Victoria, BC06.1989
Skills
- Behavioral support
- Mental health awareness
- Substance Abuse Knowledge
- Self-Care Techniques
- Relapse Prevention
- Boundaries Establishment
- Recovery planning
- Client Relationship Building
- Documentation abilities
Certification
• Naloxone Training
• Mental Health First Aid
• Food Safe Level 1
• Class 5 B.C. drivers’ license
• Asist Training
• Safe Talk
• Emergency First Aid – Community Care
Professional Development
• Active Threat – 2019 University of Victoria
• Emergency Preparedness workshop – 2019/2021 University of Victoria
• Anti-racism Awareness Pathway: A courageous conversation (Part 1, 2 & 3) – 2020 University of Victoria
• Emotional Intelligence – 2020 University of Victoria
• Naloxone Training 2020 – Solid Outreach Society
• Transforming Difficult Conversations – 2020 University of Victoria
• Indigenous Cultural Acumen Training (ICAT) – 2020 University of Victoria
• The Path to Inner Peace – 2021 University of Victoria
• Cultivating Safe Spaces – 2021 Elaine Alec - Moose Hide Campaign
• Peers Health Training in Harm Reduction – 2021 AVI Health & Community Services
• Vein care and safer and more pleasurable injection – 2021 AVI Health & Community Services
• Skillfully Responding to Distress -2021 BC Crisis Centre - Solid Outreach
• Connecting with your Authentic Values – 2021 University of Victoria
• Adapt to Change – 2021 University of Victoria
• Cultural Intelligence – 2021 University of Victoria
• Sex Work 101 – 2021 BC Society of Transition Houses, webinar provided by PACE Society
• Foundations in Violence Against Women v2.0 – 2021 BC Society of Transition Houses
• Injectable Opioid Agonist Treatment Training – 2021 The Harbour Safe Consumption Site
• Trans Inclusion & Gender Diversity in Domestic Violence Shelters – 2021 BC Society of Transition Houses
• Cridge Transition House for Women – 2021 Crisis Intervention Training
• Joint Health and Safety Training, Island Health 2022
• Violence prevention – PVPC Classroom, Island Health 2023
• Applied Suicide Intervention Skills Training (ASIST) – Island Health 2023
• SafeTalk – Island Health 2023
• Diversity Training – Island Health 2023
• Trauma Resilience Informed Practice 2-part webinar – Island Health 2024
References
Upon request
Timeline
Casual Resident Team Lead
Sobering Assessment Centre
12.2023 - Current
Addiction & Recovery Worker
Sobering Assessment Centre
11.2021 - Current
Support Worker
Cridge Transition House for Women
07.2021 - 09.2022
Overdose Prevention Worker/Peer Support
Solid Outreach Society
05.2020 - 05.2022
Reception/Administrative Support Assistant
Island Medical Program, MD Undergraduate Program
01.2007 - 07.2021
Honours Diploma - Medical Office Assistant
CDI College
High School Diploma -
Victoria High School
• Naloxone Training
• Mental Health First Aid
• Food Safe Level 1
• Class 5 B.C. drivers’ license
• Asist Training
• Safe Talk
• Emergency First Aid – Community Care
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