Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Kaina Baehr

Newport,California

Summary

Energetic and personable retail professional with a passion for creating positive customer experiences. Skilled at building genuine connections, providing personalized product recommendations, and maintaining a welcoming atmosphere. Experienced in fast-paced retail environments at Ulta Beauty and Trader Joe’s, bringing a blend of product knowledge, teamwork, and an upbeat, approachable personality. Dedicated to delivering excellent service while keeping the customer’s needs at the heart of every interaction. Hoping to learn more, gain more skills and experience, and grow with my work.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Ulta Beauty
02.2025 - Current
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Crew Member

Trader Joe's
01.2024 - 02.2025
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
  • Provided exceptional customer service, answering questions and helping customers locate items.

Education

High School Diploma -

Cabrillo Point Academy
Poway, CA
05.2025

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Flexibility and adaptability
  • Upselling strategies
  • Sales expertise
  • Retail experience
  • Payment processing
  • Merchandise restocking
  • Returns processing

Accomplishments

  • Opened my own business in 2020, creating and seeling crocheted items, growing the business and attending flee markets and farmers markets
  • Graduated highschool a year early, while also graduation cosmetology school the week before

Interests

  • Knitting and Crocheting
  • I enjoy helping others and giving back to the community
  • Baking
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteering
  • Pilates

Timeline

Beauty Advisor

Ulta Beauty
02.2025 - Current

Crew Member

Trader Joe's
01.2024 - 02.2025

High School Diploma -

Cabrillo Point Academy

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Kaina Baehr