Kailyn Throsel
Blenheim,Canada
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Concession/Floor Employee
Cineplex
07.2024 - Current
- Ensured cleanliness and organization of auditoriums, enhancing guest experience.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Assisted in training new employees on customer service protocols and operational procedures.
- Collaborated with team members to streamline concession operations during peak hours.
House Cleaner/Organizer
Multiple People
05.2020 - Current
- Managed cleaning schedules to ensure timely completion of tasks across multiple residences.
- Implemented organizational systems for supplies, improving efficiency and reducing waste.
- Developed strong client relationships through reliable service and attention to detail, fostering repeat business.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Waitress
Jack's Family Restaurant
01.2019 - 08.2023
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new waitstaff on menu offerings, service standards, and till systems.
Student Placement
Fairfield Park Nursing Home
04.2023 - 04.2023
- Facilitated student placement with local employers through development of working relationships, keeping current on latest job opportunities.
- Enhanced student placement rates by developing strong relationships with industry partners and potential internship hosts.
- Enhanced student placement success by developing and implementing strategic outreach programs.
- Streamlined class scheduling for optimal student placement and instructor availability.
Student Placement
Meadow Park Long Term Care
03.2023 - 03.2023
- Implemented comprehensive tracking systems for student placement outcomes, providing valuable data to inform ongoing program improvements.
- Enhanced student placement rates by developing and implementing effective placement strategies.
- Provided detailed reports on student placement progress and outcomes to senior management and relevant committees.
- Supported college functions and cultural activities to assist in student placement.
Student Placement
Riverview Gardens Nursing Home
11.2022 - 12.2022
- Coordinated job fairs and networking events to connect students with potential employers, increasing job placement rates.
- Served as a positive role model for students, demonstrating dedication, professionalism, and passion for teaching through daily actions and interactions in the classroom.
- Conducted auditions for ensemble placements, ensuring equitable opportunities for all students based on skill level and potential growth.
- Facilitated auditions for new students, ensuring appropriate placement in classes based on skill level.
Market Cashier
Delhaven Orchards
12.2017 - 12.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced at end of shifts.
- Collaborated with team members to improve checkout workflow and reduce wait times.
Education
Occupational/Physiotherapist Assistant
St Clair College
Chatham, ON06-2023
Skills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Stock replenishment
- Customer service
- Goal oriented
- Cleaning
- Cash handling
- Merchandise display
- Time management
- Teamwork and collaboration
- Reliable and responsible
Certification
- SMART Serve
- First Aid and CPR
- GPA
Timeline
Concession/Floor Employee
Cineplex
07.2024 - Current
Student Placement
Fairfield Park Nursing Home
04.2023 - 04.2023
Student Placement
Meadow Park Long Term Care
03.2023 - 03.2023
Student Placement
Riverview Gardens Nursing Home
11.2022 - 12.2022
House Cleaner/Organizer
Multiple People
05.2020 - Current
Waitress
Jack's Family Restaurant
01.2019 - 08.2023
Market Cashier
Delhaven Orchards
12.2017 - 12.2019
Occupational/Physiotherapist Assistant
St Clair College