Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kailyn Sangara

Nanaimo,BC

Summary

Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques. Offering many years of experience in providing patrons with superior service. Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

6
6
years of professional experience

Work History

Bartender

nanoose bay cafe
Nanoose Bay, British Columbia
10.2023 - Current
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in setting up the bar for service shift.
  • Attended regular training sessions to stay updated on new products or trends.
  • Developed good working relationships with fellow employees through effective communication.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.

Bartender and Server

qualicum beach cafe
Qualicum Beach, British Columbia
08.2021 - Current
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Adhered to state regulations regarding serving alcohol responsibly.

Barback

browns social house
Nanaimo, British Columbia
05.2020 - 08.2021
  • Checked ID's before serving alcoholic beverages to patrons.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Organized bottles and cans on shelves according to brand or type.
  • Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
  • Helped prepare mixed drinks using proper measurements and techniques.
  • Performed opening duties such as setting up supplies needed for service.
  • Served as cashier when necessary, handling payments accurately and efficiently.
  • Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
  • Responded to customer requests promptly and professionally.

Cashier

quality foods
Port Alberni, British Columbia
05.2018 - 04.2020
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Bachelor of Arts - Psychology

Vancouver Island University
Nanaimo, BC
09-2021

High School Diploma -

Alberni District Secondary
Port Alberni, BC
06-2018

Skills

  • Suggestive Selling
  • Food Service
  • Health codes compliance
  • Payment Processing
  • Food Running
  • Beverage Preparation
  • Menu Memorization
  • Creative Mixology
  • Team training and development
  • Extensive spirits knowledge
  • Responsible Alcohol Service
  • Customer Service
  • Organizational ability
  • Multilingual in Punjabi and French
  • Engaging personality
  • Anticipating guest needs
  • Extensive wine knowledge
  • Handling Difficult Customers
  • Outgoing Personality

Affiliations

  • yoga enthusiast
  • Gardening lover
  • Love for cooking
  • Active reader

Timeline

Bartender

nanoose bay cafe
10.2023 - Current

Bartender and Server

qualicum beach cafe
08.2021 - Current

Barback

browns social house
05.2020 - 08.2021

Cashier

quality foods
05.2018 - 04.2020

Bachelor of Arts - Psychology

Vancouver Island University

High School Diploma -

Alberni District Secondary

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Kailyn Sangara