Kailyn Graves
Brampton,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively, unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Office Helper
Pesky's Pest Control
12.2023 - 10.2024
- Ensured timely completion of assignments by assisting colleagues with various projects as needed.
- Scheduled appointments and managed calendars for staff members.
- Streamlined office operations by organizing and maintaining files, documents, and supplies.
- Maintained inventory levels by monitoring supply stocks and placing orders when necessary to prevent shortages.
- Handled confidential information discreetly while organizing employee records according to company guidelines.
- Answered phone calls to address inquiries, answer questions and set appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
Babysitter
02.2022 - 09.2023
- Prepared healthy, age-appropriate snacks and meals
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Taught children to organize toys, wash hands and share by leading by example
- Communicated positively with children and guardians
- Helped children complete homework assignments and school projects
- Promoted language development skills through reading and storytelling
- Taught children basic life skills, manners and personal hygiene
Sales Associate
Ren's Pets
07.2021 - 01.2022
- Engaged with customers to effectively build rapport and lasting relationships
- Provided positive first impressions to welcome existing, new, and potential customers
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Achieved perfect attendance and on-time record
- Increased sales by offering advice on purchases and promoting additional products
- Solved customer challenges by offering relevant products and services
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Education
OSSD -
Ajax High School
Ajax, ON06.2023
Skills
- Stocking and Replenishing
- Problem-solving skills
- Merchandising understanding
- Cash Handling Accuracy
- Time Management
- Customer Service
- Verbal and written communication
- Product Recommendations
- POS System Operations
- Appointment scheduling
Timeline
Office Helper
Pesky's Pest Control
12.2023 - 10.2024
Babysitter
02.2022 - 09.2023
Sales Associate
Ren's Pets
07.2021 - 01.2022
OSSD -
Ajax High School
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