Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kailyn Browne

London,Ontario

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

6
6
years of professional experience

Work History

Key Holder

Spiritleaf Cannabis
09.2023 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Managed high volume of cash with 100% accuracy rate.
  • Recommended complementary purchases to customers, increasing revenue.

Key Holder

Tokyo Smoke Cannabis
04.2021 - 11.2022
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Food Basics
10.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Checked personal identifications during alcohol and tobacco sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Stable Hand

Maplewood Stables
03.2018 - 09.2022
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Worked with ranch hands to clean stables and riding areas.
  • Maintained saddles, bridles and riding gear and helped fit items to specific horses.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Cared for about 40 animals by feeding, watering, and exercising.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Taught 20 ranch guests basic horse riding and care techniques.

Education

High School Diploma -

Sir Frederick Banting Secondary School
London, ON
07.2017

Skills

  • Customer Service Management
  • Staff Oversight
  • Cash Handling
  • Customer Service
  • Conflict resolution
  • Store maintenance
  • Visual merchandising
  • Time management
  • Adaptability

Languages

French
Limited Working

Timeline

Key Holder

Spiritleaf Cannabis
09.2023 - Current

Key Holder

Tokyo Smoke Cannabis
04.2021 - 11.2022

Cashier

Food Basics
10.2019 - 03.2021

Stable Hand

Maplewood Stables
03.2018 - 09.2022

High School Diploma -

Sir Frederick Banting Secondary School

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Kailyn Browne