Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailin Ixquiactap

Santa Ana

Summary

Professional hospitality worker prepared for this role. Experience in delivering exceptional guest service, ensuring customer satisfaction, and maintaining clean and organized dining environment. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in communication, problem-solving, and multitasking, with friendly and approachable demeanor.

Experienced with providing attentive and friendly service in fast-paced environment. Utilizes strong communication skills to ensure guest satisfaction and smooth operation. Track record of maintaining clean, organized workspace and effectively managing multitasking duties.

Overview

8
8
years of professional experience

Work History

Server

Barcode the Lounge
08.2021 - 11.2024
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
  • Trained staff members on use of POS system.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared specialty desserts for customers for special occasions.
  • Greeted new customers, discussed specials, and took drink orders.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier

Jack in the Box
12.2016 - 07.2018
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Century High School
1401 S Grand Ave Santa Ana Ca 92705
05-2019

Skills

  • Menu memorization
  • Guest relations management
  • Dining area maintenance
  • Complaint handling
  • Cash handling
  • Reservation handling
  • Order taking
  • POS system operation
  • Liquor, wine, and food service

Timeline

Server

Barcode the Lounge
08.2021 - 11.2024

Cashier

Jack in the Box
12.2016 - 07.2018

High School Diploma -

Century High School
Kailin Ixquiactap