Da Jie (Kai) Lin
Mississauga,ON
Summary
Talented professional ready to bring a hardworking mentality to the trainee position. Driven to learn positions inside and out to maximize contributions and support business and customer objectives.
Overview
9
9
years of professional experience
Work History
Trainee
华丰贺氏 （Chinese Bakery)
01.2023 - 07.2023
- Learned new materials, processes, and skills quickly.
- Working closely with supervisors and coworkers and asking appropriate questions.
- Able to work opening and closing shifts after one week of training
Store Supervisor
Winca Building Supplies
09.2019 - 01.2023
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
Regional Supervisor
CoCo Fresh Tea & Juice
02.2017 - 02.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints and resolved issues
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and trained to improve weak areas.
Barista
Real Fruit Bubble Tea
08.2016 - 03.2017
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served beverages with a focus on speed, quality and consistency.
Barista
Bubbletease
01.2014 - 08.2016
- Memorized recipes for beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Diploma - Baking And Pastry Management
Humber College
Toronto, ON01.2021
Bachelor of Arts - Economics
University of Toronto
Toronto, ON04.2020
Skills
- Training and Development
- Customer Relationship Management
- Team Collaboration
- Workspace Cleaning
- Leadership
- Customer Loyalty
- Staff Meetings
- Proper Storage Procedures
- Office Supplies and Inventory
Languages
Mandarin
Native or Bilingual
English
Native or Bilingual
Cantonese
Limited Working
Timeline
Trainee
华丰贺氏 （Chinese Bakery)
01.2023 - 07.2023
Store Supervisor
Winca Building Supplies
09.2019 - 01.2023
Regional Supervisor
CoCo Fresh Tea & Juice
02.2017 - 02.2020
Barista
Real Fruit Bubble Tea
08.2016 - 03.2017
Barista
Bubbletease
01.2014 - 08.2016
Diploma - Baking And Pastry Management
Humber College
Bachelor of Arts - Economics
University of Toronto
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