Support Staff Member
Ontario Addiction Treatment Center
Sault Ste Marie, Ontario
02.2025 - Current
- Entered completed work orders into electronic medical records.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Answered and directed phone calls to appropriate staff members, maintaining efficient communication.
- Provides comprehensive program information to current and prospective patients of CATC.
- Scheduling, information entry and assessment, data management, and document management.
- Update, maintain, and secure the accuracy of patient information within electronic medical records.
- Collaborates with members of an interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient.
- Handled confidential information with discretion, adhering to privacy policies.
