Summary
Overview
Work History
Skills
Timeline
Generic

Kailey O’Donoghue

Calgary

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Receptionist

Esme Beauty Boutique
05.2021 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.

Luxury Buyer And Resale

Vespucci Consignment
10.2023 - 04.2024
  • Enhanced client satisfaction by providing personalized recommendations and attentive service.
  • Delivered exceptional customer experiences through consistent demonstration of product knowledge and expertise.
  • Contributed to a positive work environment by collaborating effectively with team members.
  • Developed strong rapport with customers, fostering loyalty and generating repeat business.
  • Built relationships with key clients, resulting in increased revenue and long-term partnerships.

Restaurant Hostess

Cassis Bistro
09.2023 - 02.2024
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Assistant

Teal Tatum Property Group
05.2023 - 10.2023
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
  • Efficiently managed service request tracking system, prioritizing tasks based on urgency and resource availability.
  • Completed final move-out walk-throughs with tenants to identify required repairs.

Skills

  • Client Strategies
  • Inventory Understanding
  • Organizational Skills
  • Creative Solutions
  • Team Cooperation
  • Adaptable and Flexible
  • File management
  • Punctual and reliable
  • Service-oriented mindset

Timeline

Luxury Buyer And Resale

Vespucci Consignment
10.2023 - 04.2024

Restaurant Hostess

Cassis Bistro
09.2023 - 02.2024

Assistant

Teal Tatum Property Group
05.2023 - 10.2023

Receptionist

Esme Beauty Boutique
05.2021 - Current

Similar Profiles

CREATE PROFILE
Kailey O’Donoghue