Kailey Maggenti
Sacramento,CA
Summary
Motivated administrative professional with 7 years of experience with exceptional customer service and projected management skills. Delivering well-developed action preparedness plans, favorable vendor contracts and comprehensive regulations compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Facility Coordinator/Scheduler
Learning Solutions Kids, Inc.
04.2022 - Current
- Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
- Managed budget for facilities operations, ensuring cost-effective allocation of resources and minimizing expenses.
- Ensured safety compliance by conducting annual inspections, identifying potential hazards, and implementing corrective actions.
- Performed routine maintenance tasks daily to maintain a clean, safe, and attractive environment for all building occupants.
- Implemented inventory management systems that reduced waste and streamlined purchasing processes.
- Assisted in development of emergency preparedness plans, ensuring staff was trained in proper procedures during critical situations.
- Built relationships with staff and cliental to support high quality therapy services.
- Optimized scheduling processes by implementing efficient software tools and organizational systems to manage over 100 staff schedules.
- Streamlined project timelines through close collaboration with teams.
- Facilitated smooth handovers between 20 staff members shifts daily by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Piano Teacher
Sabado School Of Music
01.2023 - Current
- Enhanced student performance by incorporating innovative teaching methods and individualized lesson plans for up to 6 students.
- Successfully prepared students for recitals, auditions, and competitions by implementing effective practice strategies.
- Increased student retention rates through consistent communication with parents regarding progress and areas for improvement.
- Performed thorough monthly account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors.
- Reduced collection time for outstanding invoices by closely monitoring accounts and maintaining frequent communication with clients.
- Negotiated favorable payment terms with clients experiencing financial difficulties, preserving valuable business relationships while safeguarding company interests.
Behavioral Technician
It Takes The Village
11.2021 - 04.2022
- Improved client outcomes by implementing individualized behavior plans and interventions.
- Enhanced communication skills for clients with autism spectrum disorder through the use of visual supports and social stories.
- Collaborated with multidisciplinary teams to develop comprehensive treatment goals, leading to better client progress.
- Conducted functional behavior assessments to identify the underlying causes of challenging behaviors, allowing for targeted intervention strategies.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Childcare Provider
Care.Com
11.2020 - 11.2021
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
Administrative Assistant
Burne Engineering Services, Inc.
11.2017 - 11.2020
- Supported three executive staff members through scheduling meetings, coordinating travel arrangements, and preparing crucial documents and correspondence.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines for up to 25 employees.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted development and implementation of new administrative procedures.
Receptionist
Sabado School Of Music
08.2017 - 05.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Bachelor of Arts - Child Development
California State University - Sacramento
Sacramento, CA05.2022
Associate of Arts - Interdisciplinary Studies
Los Rios Community College District
Folsom, CA05.2020
Skills
- Healthcare Facility Coordination
- Workflow Processes
- Customer Service
- Data Entry
- Strategic Planning
- Expense Reporting
Certification
- Licensed Board Certified Autism Technician (BCAT) - January 2023- Current.
Timeline
Piano Teacher
Sabado School Of Music
01.2023 - Current
Facility Coordinator/Scheduler
Learning Solutions Kids, Inc.
04.2022 - Current
Behavioral Technician
It Takes The Village
11.2021 - 04.2022
Childcare Provider
Care.Com
11.2020 - 11.2021
Administrative Assistant
Burne Engineering Services, Inc.
11.2017 - 11.2020
Receptionist
Sabado School Of Music
08.2017 - 05.2018
Bachelor of Arts - Child Development
California State University - Sacramento
Associate of Arts - Interdisciplinary Studies
Los Rios Community College District
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