Kailey Koga
PF Changs Restaurant
Brentwood,CA
3
years of professional experience
Food Service Worker preparing food, serving customers, and keeping service areas ready for fast-moving kitchen and front-counter needs. Supports cleaning, stocking, and rush-period setup while maintaining polite communication with guests and accurate transaction handling. Well suited to food-service teams that need steady support across prep, service, and sanitation tasks.
Work History
Food Service Assistant
1 Year 1 Month- Maintain sanitation procedures for tables, counters, and shared surfaces to support a clean guest environment.
- Support food preparation tasks by assembling ingredients, organizing stations, and following kitchen directions.
- Communicate guest requests clearly with kitchen staff to help deliver accurate meals and timely service.
- Monitor dining room needs and respond promptly to guest questions, requests, and service issues.
- Coordinate table reset tasks after guests leave to keep seating available and service areas organized.
- Assist team members by clearing dishes, wiping surfaces, and restocking items as needed.
- Use time management to balance serving, cleaning, and restocking tasks during busy shifts.
- Coordinate food running between kitchen and dining room to keep service moving efficiently.
- Follow food safety guidelines when handling dishes, utensils, and service items.
- Prepare to-go orders according to guest requests and restaurant standards.
- Process payments and provide accurate change while maintaining a clean, organized checkout area.
- Track completed orders and update guests on wait times with clear, courteous communication.
Host
1 Year 1 Month- Welcome guests with a friendly first point of contact and answer questions about seating and service options.
- Coordinate with servers and kitchen staff to keep table turnover smooth and reduce guest wait times.
- Maintain a clean host stand, dining area entrance, and menu presentation throughout each shift.
- Manage reservation details and walk-in traffic to support organized seating throughout busy service periods especially holidays
- Keep the front-of-house area organized by restocking menus, supplies, and guest-facing materials.
- Deliver menu information and basic service guidance to help guests feel informed and comfortable.
- Support smooth shift changes by sharing seating updates, guest needs, and front-of-house priorities.
Food Caterer
2 Years 11 Months- Communicate clearly with customers to confirm selections and deliver friendly service throughout each shift.
- Load and unload equipment for setup and breakdown, keeping service areas organized and ready.
- Prepare food items and cooking batches to support smooth service during busy periods.
- Maintain clean work areas and follow sanitation procedures throughout food preparation and service.
- Manage time across food service tasks to keep orders moving efficiently and customers satisfied.
Cashier
2 Months- Greeted customers and answered basic checkout questions with a friendly, professional approach.
- Balanced cash drawer activities at the start and end of shifts to support accurate reconciliation.
- Resolved payment issues by communicating clearly with customers and seeking support when needed.
- Kept the checkout area clean and organized throughout busy service periods.
- Managed payment processing for cash, card, and mixed tender transactions at the register.
- Supported team coverage by staying flexible across register and front-end tasks.
Cashier
1 Month- Guided customers to the correct areas and answered basic questions with clear, friendly direction.
- Explained required paperwork and safety steps so customers could complete forms correctly.
- Maintained a clean front-end area to support smooth service during busy shifts.
- Kept supplies organized and ready for customer flow during peak hours.
- Delivered polite service while balancing multiple front-line tasks efficiently.
Education
High School Diploma
Skills
Customer service
Communication skills
Guest services
Cash handling
Order accuracy
Time management
Food service
Food preparation
Sanitation procedures
Food safety
Timeline
Food Service Assistant
PF Changs Restaurant
10.2025 - CurrentRead More
Host
PF Changs Restaurant
10.2025 - CurrentRead More
Cashier
Walmart
10.2024 - 12.2024Read More
Food Caterer
Brentwood fine meats
11.2023 - 10.2026Read More
Cashier
Pumpkin Patch
10.2023 - 11.2023Read More
Heritage High School
High School Diploma
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Los Medanos College
Read More