Kaileigh Tothill
Summary
Motivated and driven student. Proven track record at Marshalls TJX Companies, excelling in customer service and time management. Demonstrated ability to enhance team efficiency and provide customer loyalty through exceptional people skills and problem-solving. Achieved significant improvements in customer satisfaction and operational smoothness, embodying teamwork and collaboration without compromising quality.
Overview
3
3
years of professional experience
Work History
Sales Associate
Marshalls TJX Companies
09.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Food Service Worker
Tim Hortons
10.2021 - 06.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Design - Advertising
OCAD University
Toronto, ON05.2028
High School Diploma -
Maxwell Heights Secondary School
Oshawa, ON06.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Excellent people skills
Languages
English
Native or Bilingual
Hobbies
I enjoy spending my free time creating art and being with my family and loved ones
Timeline
Sales Associate
Marshalls TJX Companies
09.2022 - 07.2024
Food Service Worker
Tim Hortons
10.2021 - 06.2022
Bachelor of Design - Advertising
OCAD University
High School Diploma -
Maxwell Heights Secondary School
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