Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
CustomerServiceRepresentative

Kailash Prakash

Toronto,ON

Summary

A Certified Human Resources Professional (CHRP) with over 2.5 years of combined academic and hands-on experience in talent acquisition, HR coordination, and recruitment support.

My expertise encompasses full-cycle recruitment—from sourcing to onboarding—across global markets, with a strong focus on aligning hiring strategies with organizational goals. I excel in interpersonal communication and project coordination, leveraging a structured, empathetic, and culturally sensitive approach that prioritizes candidate well-being.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Talent Acquisition Intern

Talent Acquisition Intern
04.2023 - 08.2023
  • - Posted job descriptions and vetted resumes using LinkedIn Recruiter, Indeed, Glassdoor, and other sourcing platforms
  • - Drafted job postings and managed applicant flow in collaboration with hiring managers
  • - Conducted screening interviews and liaisoned between candidates and hiring team
  • - Used Workday HRIS, Google Workspace, and Microsoft Office to support recruitment and data management activities
  • - Handled recruitment for U.S.-based Business Development and Sales roles, aligning hiring strategies with North American market needs
  • - Completed 20+ recruitment requisitions ranging from entry-level to senior-level positions
  • - Worked with HR metrics to monitor and improve hiring strategies based on pipeline performance and feedback

Human Resources Associate

Weekday Inc.
01.2023 - 03.2023
  • - Onboarded 500+ tech professionals onto recruitment pipelines across multiple hiring tracks
  • - Vetted candidate resumes and built tailored profiles to facilitate placements
  • - Managed coordination of interviews, and handled candidate data using Airtable, Slack, Google Workspace, and Microsoft Office

Customer Service Representative

Delta Bingo & Gaming
03.2025 - Current
  • - Manage front-line guest interactions with attention to professionalism, empathy, and compliance
  • - Support operational onboarding and mentoring of new hires in a fast-paced entertainment environment
  • - Monitor adherence to regulatory protocols while maintaining a consistent customer experience

Sales Associate

Wine Rack
01.2024 - 02.2025
  • - Delivered personalized service by understanding customer needs and maintaining strong product knowledge
  • - Assisted with new hire orientation during peak seasons and collaborated with supervisors on in-training store
  • - Consistently met or exceeded daily and weekly sales targets by upselling premium products and leveraging seasonal promotions

Business Development Intern

Wizklub Learning
06.2018 - 08.2018
  • - Assisted in lead generation and follow-up for early childhood education programs
  • - Maintained CRM records and supported content updates for email campaigns
  • - Helped plan outreach strategies to boost demo conversions

Education

Post-Graduate Certificate - Business Administration

York University
Toronto, ON
05.2025

Post-Degree Certificate - Human Resources Management

York University
Toronto, ON
05.2024

Bachelor of Arts - Organizational Psychology

St. Joseph’s College
Bengaluru
10.2022

Skills

  • Professional Skills: Full-Cycle Recruitment, Candidate Sourcing & Screening, Job Posting & Talent Pipelining, ATS & HRIS (Workday), Interview Coordination, Onboarding & Orientation, Recruitment Analytics, HR Documentation & Compliance, Remote Recruitment Operations
  • Core Competencies: Interpersonal Communication, Collaborative Leadership, Adaptability, Critical Thinking, Problem Solving, Time Management, Resilience & Self-Motivation, Initiative & Ownership, Active Listening, Cross-Cultural Sensitivity, Confidentiality & Discretion, Proficient in Employment Law

Certification

  • Certified Human Resources Professional (CHRP) – HRPA | March 2025
  • WHMIS with GHS – Pinnacle Online Training | March 2025
  • Prevention of Workplace Violence and Harassment – Pinnacle Online Training | March 2025
  • Accessibility Standards, the AODA and Human Rights Code – Pinnacle Online Training | March 2025
  • Workplace Health and Safety Awareness – Ontario Government | March 2025

Languages

English
Full Professional
Tamil
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary

Affiliations

  • HRPA – Member (Toronto Chapter) | Since November 2023
  • AWS Toronto Summit – Brand Ambassador | November 2024
  • York University – Exam Invigilator | December 2023 – Present

Timeline

Customer Service Representative

Delta Bingo & Gaming
03.2025 - Current

Sales Associate

Wine Rack
01.2024 - 02.2025

Talent Acquisition Intern

Talent Acquisition Intern
04.2023 - 08.2023

Human Resources Associate

Weekday Inc.
01.2023 - 03.2023

Business Development Intern

Wizklub Learning
06.2018 - 08.2018

Post-Graduate Certificate - Business Administration

York University

Post-Degree Certificate - Human Resources Management

York University

Bachelor of Arts - Organizational Psychology

St. Joseph’s College
Kailash Prakash